Field Office Systems Technician Printing & IT Support

Konica Minolta Business Solutions U.S.A., Inc.; Atlanta (GA); On-site; USD 42,000 - 65,000; Full time

Benefits offered by this job

Paid training provided

Car allowance and paid mileage

Company laptop and phone

Comprehensive benefits package

Job summary

Konica Minolta Business Solutions U.S.A., Inc. is seeking an Office Systems Specialist to perform maintenance and repairs on our printing and IT-enabled equipment.

You will diagnose issues, install hardware, and troubleshoot connectivity while traveling to customer sites within your territory. The role emphasizes delivering exceptional customer service, building strong client relationships, and documenting service visits in our system.

Qualifications

• 0-2 years experience servicing/repairing office equipment or machinery.
• High School Diploma/GED or equivalent experience.
• A+ or N+ Certification preferred and exposure to IT Networks a plus.

Responsibilities

• Perform maintenance and repairs on Konica Minolta products, including diagnostics and installation.
• Use tools and gauges to repair and diagnose production machinery.
• Travel to customer sites within territory and communicate scheduling and inventory needs.
• Develop professional customer relationships and maintain high satisfaction.
• Log service visits and update the Konica Minolta system for each client account.
• Collaborate with Account Management to resolve customer issues.

Skills

Technical diagnostics

Troubleshooting

Education

High School Diploma/GED

A+ Certification

N+ Certification

Job description

Konica Minolta Business Solutions U.S.A., Inc. is seeking an Office Systems Specialist to perform maintenance and repairs on our printing and IT-enabled equipment.

You will diagnose issues, install hardware, and troubleshoot connectivity while traveling to customer sites within your territory. The role emphasizes delivering exceptional customer service, building strong client relationships, and documenting service visits in our system.