Field Service Technician - Power Distribution

Schneider Electric; Raleigh (NC); On-site; USD 68,000 - 102,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) + match

Paid time off

Paid holidays

Job summary

Schneider Electric’s Field Service Representatives play an impactful role by performing assembly, startup, diagnostic, repair and preventive maintenance on equipment in diverse environments. The role emphasizes problem-solving, customer focus, and teamwork with customers, partners and Field teams.

The position includes direct product training and access to service vehicles, tools, uniforms, and laptops. A 40-hour base with overtime is typical, with travel to customer sites and training at a

Qualifications

• Associates degree or vocational training in electrical disciplines.
• Ability to read blueprints/schematics and interpret electrical drawings.
• Experience with UPS, switchgear, ATS, and related electrical equipment preferred.

Responsibilities

• Pre-site startup, repair, preventive maintenance, and field modifications.
• Collaborate with customers, partners, and teams to resolve issues.
• Complete field service and startup data sheets and reports.
• Travel as needed for local or national support.
• Work with managers to resolve escalated issues.

Skills

Read schematics

Electrical knowledge (AC/DC power)

Safety awareness

Customer service

Problem solving

Use test/diagnostic equipment

MS Office proficiency

Written/verbal communication with客户

Education

Associate’s degree or trade certification

Tools

Test and diagnostic equipment

Job description

Schneider Electric’s Field Service Representatives play an impactful role by performing assembly, startup, diagnostic, repair and preventive maintenance on equipment in diverse environments. The role emphasizes problem-solving, customer focus, and teamwork with customers, partners and Field teams.

The position includes direct product training and access to service vehicles, tools, uniforms, and laptops. A 40-hour base with overtime is typical, with travel to customer sites and training at a