Electrical Field Service Technician – Power Distribution

Schneider Electric; Horsham (PA); On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

Flexible work arrangements

Paid time off: 15 days per year

Medical, dental, vision insurance

401(k) with match

Well-being programs

Coursera learning platform

Job summary

Schneider Electric is seeking a Field Service Representative to perform assembly, startup, diagnostic, repair and preventive maintenance on equipment at customer sites. You will collaborate with customers, partners, and internal teams to deliver service solutions in dynamic environments.

The role requires traveling to customer sites, occasional non-standard hours, and a 40-hour guarantee with overtime. Strong mechanical, electrical, and safety skills are essential for success.

Qualifications

• 2+ years in field service repair and customer service with UPS systems and power distribution
• Ability to read blueprints and schematics
• Strong safety practices including lock-out/tag-out and training compliance
• English proficiency required
• Proficiency with Microsoft Office and Outlook

Responsibilities

• Pre-site, startup, repair, preventive maintenance, and field modification of equipment
• Problem solve with customers, electricians, sales partners, technical support, and district service teams
• Complete field service reports, expense reports, preventive maintenance, and startup data sheets
• Collaborate with Manager/Regional Service Director to resolve escalated issues
• Engage in ongoing learning and training on products in the field and in classrooms
• Travel regionally for local support or country-wide travel, including overnight trips
• Assist senior technicians and Project Management on larger system startups
• Work with larger teams of FSRs and Project Managers on complex projects
• Act on behalf of the District Service Manager to resolve operational issues as needed

Skills

Electrical repair

Field service

UPS systems

Power distribution

Reading blueprints/schematics

Customer service

Safety practices

Education

Associate degree or trade certification in electrical disciplines

Tools

Test and diagnostic equipment

Job description

Schneider Electric is seeking a Field Service Representative to perform assembly, startup, diagnostic, repair and preventive maintenance on equipment at customer sites. You will collaborate with customers, partners, and internal teams to deliver service solutions in dynamic environments.

The role requires traveling to customer sites, occasional non-standard hours, and a 40-hour guarantee with overtime. Strong mechanical, electrical, and safety skills are essential for success.