Field Service Technician — Packaging Solutions & Tech Support

Sealed Air Corporation; Santa Fe Springs (CA); On-site; USD 44,000 - 50,000; Full time

Benefits offered by this job

401(k)

Health insurance

Paid time off

Tuition reimbursement

Job summary

Sealed Air Corporation in Santa Fe Springs, CA seeks a customer‑facing Field Service Technician (Cushioning TSR) to provide technical service, equipment support, and packaging solutions within an assigned territory.

You will install and train operators on packaging systems, troubleshoot issues, and work with Sales to grow accounts. Relocation assistance is available for qualified candidates relocating to Santa Fe Springs, CA.

Qualifications

• Bachelor's degree or equivalent relevant work experience.
• At least 1 year of mechanical, technical service, or sales experience.
• At least 3 years of experience using Microsoft Office applications (Word, Excel, PowerPoint).
• Valid driver's license.
• Ability to travel daily within the assigned territory, with occasional overnight travel.

Responsibilities

• Install packaging equipment and systems at customer locations and train operators on operation, processes, and safety.
• Troubleshoot, diagnose, and repair equipment issues and suggest performance improvements.
• Provide technical support and demonstrate knowledge of Sealed Air's products and solutions.
• Consult with customers to understand packaging needs and recommend products and upgrades.
• Partner with sales teams to identify opportunities, develop accounts, and promote service agreements.
• Prepare customer quotations and support sales activities within the territory.
• Maintain accurate CRM records, service documentation, inventory tracking, and travel/expense reports.
• Collaborate with Sales, Customer Service, and Packaging Application Center teams for customer support.

Skills

Mechanical troubleshooting

Packaging equipment

Customer training

Sales support

Technical documentation

Education

Bachelor's degree or equivalent

Tools

Microsoft Office Suite

Job description

Sealed Air Corporation in Santa Fe Springs, CA seeks a customer‑facing Field Service Technician (Cushioning TSR) to provide technical service, equipment support, and packaging solutions within an assigned territory.

You will install and train operators on packaging systems, troubleshoot issues, and work with Sales to grow accounts. Relocation assistance is available for qualified candidates relocating to Santa Fe Springs, CA.