Field Service Technician - Packaging Equipment, Travel 30%

Sealed Air Corporation; Duncan (SC); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

401(k)

401(k) matching

Dental insurance

Disability insurance

Employee assistance program

Employee discounts

Flexible spending account

Health insurance

Life insurance

Paid elder care

Paid time off

Parental leave

Professional development assistance

Retirement plan

Tuition reimbursement

Vision insurance

Job summary

Sealed Air seeks a technically skilled service professional to deliver maintenance and support for Cryovac equipment. You will train customer personnel, troubleshoot complex issues, and collaborate with sales on new products while coordinating safety and installation activities.

Based in the United States, this role requires a valid driver’s license and up to 30% overnight travel, aligning with our Cryovac packaging systems support model that drives customer satisfaction and product reliability.

Qualifications

• High School Diploma or equivalent required.
• Mechanically inclined and Innovative.
• Possess a valid US Driver's License.
• Ability to travel overnight 30% of the time.
• Technical school preferred.
• Previous experience servicing Cryovac rotary and auxiliary equipment preferred.
• Professional attitude and be self motivated/directed.
• Time management, communication skills, decision making, interpersonal, computer and organizational skills.
• Computer technology experience - Email, Excel, Word, Google Apps, CRM.
• Ability to work cross functionally to achieve company goals.
• Ability to use basic hand and power tools.
• Commercial or Industrial troubleshooting, installation, servicing and programming.
• Experience in food packaging or other related experience.

Responsibilities

• Provide equipment troubleshooting, repair and maintenance service to customers using Sealed Air Cryovac materials.
• Assist or coordinate/supervise customer personnel in installation of equipment along with training customers in equipment operation, maintenance and sanitation. Inform customers of safety regulations, technical information, modifications and improvements.
• Analyzes packaging quality and production problems to determine if equipment, material or product related.
• Advise customers in establishing preventative maintenance programs and spare parts requirements.
• Enhance customer relations with regular calls, value capture, audits of equipment, securing parts and advise on packaging techniques per territory business plan.
• Assists sales in supporting new products and and opportunities.
• Supporting sales and marketing with timely completion of all administrative reports.

Skills

Mechanically inclined

Technical troubleshooting

Customer service

Education

High School Diploma or equivalent

Technical school

Tools

Cryovac equipment systems

CRM

Excel

Job description

Sealed Air seeks a technically skilled service professional to deliver maintenance and support for Cryovac equipment. You will train customer personnel, troubleshoot complex issues, and collaborate with sales on new products while coordinating safety and installation activities.

Based in the United States, this role requires a valid driver’s license and up to 30% overnight travel, aligning with our Cryovac packaging systems support model that drives customer satisfaction and product reliability.