Field Service Technician – Packaging Machinery (80% Travel)

B&B Verpackungstechnik GmbH; Green Bay (WI); On-site; USD 70,000 - 95,000; Full time

Benefits offered by this job

Health insurance

Paid time off

Employer contribution to IRA

Job summary

B&B Packaging Technologies is seeking a field service professional to install, commission, service, and optimize packaging machinery across North America. You will train operators, perform upgrades, and work closely with our service team and the German parent company.

Expect extensive travel (approximately 80%), remote troubleshooting support, and on-site customer training. A strong electro-mechanical background and hands-on installation experience are essential for success.

Qualifications

• Strong knowledge of electro-mechanical systems, including pneumatics, hydraulics, motor controls, PLCs, and servo systems.
• Hands-on experience installing, servicing, troubleshooting, or modifying machinery.
• Field service or packaging equipment experience is a plus.

Responsibilities

• Install, commission, service and troubleshoot B&B packaging machines at customer sites throughout North America.
• Perform machinery start-ups, provide technical support, conduct operator and maintenance training, and install upgrades and modifications.
• Work with mechanical diagrams, drawings, prints, and schematics to assemble machinery components and additional modules.
• Provide on-site training to customer employees and explain technical information clearly and understandably.
• Troubleshoot machinery issues remotely by gathering the necessary information from customers and supporting the effective resolution of technical problems.
• Identify opportunities to improve equipment performance and optimize packaging processes at customer sites.
• Document service activities, technical findings, and relevant customer information to support service quality and strong customer relationships.
• Provide emergency service support, including short-notice assignments when required by customer situations.

Skills

Electro-mechanical systems

Pneumatics

Hydraulics

PLC & servo systems

Field service experience

Education

High school diploma or GED; associate degree in electro-mechanics preferred

Job description

B&B Packaging Technologies is seeking a field service professional to install, commission, service, and optimize packaging machinery across North America. You will train operators, perform upgrades, and work closely with our service team and the German parent company.

Expect extensive travel (approximately 80%), remote troubleshooting support, and on-site customer training. A strong electro-mechanical background and hands-on installation experience are essential for success.