Field Service Technician - Packaging Equipment Travel 70-80%

ITW Hartness; Greenville (SC); Hybrid; USD 62,400 - 92,600; Full time

Benefits offered by this job

Health, dental, life and LTD insurance

401k with match

Tuition reimbursement program

Paid Time Off

Disability insurance

Job summary

ITW Hartness in Greenville, SC is seeking a Field Service Technician to support the sale of packaging equipment in various industries. You will play a key role in providing excellent customer service and performing field services related to ITW machinery.

The ideal candidate has a background in Mechatronics or Electronics, with at least 3 years of relevant experience. This position offers a competitive salary, generous benefits, and opportunities for travel both domestically and internationally.

Qualifications

• Minimum 3 years of relevant experience in equipment maintenance or related field.
• Ability to troubleshoot basic software, networking, and operating system issues.
• Capable of traveling up to 70%-80% for work.

Responsibilities

• Provide excellent customer service during field visits.
• Perform field services supporting ITW Hartness and/or ITW Meurer machinery.
• Manage customer relationships in line with company culture.

Skills

Mechatronics

Electronics

Critical thinking

Troubleshooting

Communication skills

Customer service orientation

Education

AAS in Mechatronics

AAS in Electronics

Industrial Technology

Electrical Technology

Tools

Allen Bradley/RSLogix

Factory Talk

Job description

ITW Hartness in Greenville, SC is seeking a Field Service Technician to support the sale of packaging equipment in various industries. You will play a key role in providing excellent customer service and performing field services related to ITW machinery.

The ideal candidate has a background in Mechatronics or Electronics, with at least 3 years of relevant experience. This position offers a competitive salary, generous benefits, and opportunities for travel both domestically and internationally.