Field Service Technician: On-Site Troubleshooting & Repair

Tennant Company; San Antonio (TX); On-site; USD 55,000 - 83,000; Full time

Benefits offered by this job

Performance-based incentives

Excellent benefits package

Company Service Vehicle

Cell phone and Tablet

Uniforms

Specialty Tools

Comprehensive training

Job summary

Tennant Company in San Antonio, TX seeks a Field Service Technician to diagnose and repair battery, engine-powered, and robotic Tennant products at customer sites. You will troubleshoot complex issues, perform preventative maintenance, and communicate service timelines and needs to customers.

Requirements include a high school diploma, 3+ years of field service experience with engines/mechanical and electrical systems, and a valid driver’s license.

Qualifications

• High school diploma or equivalent.
• 3+ years of experience troubleshooting and repairing engines (LP, Diesel, or Gas).
• Troubleshooting and repairing mechanical and electrical systems.
• Using hand and power shop tools, equipment, and diagnostic devices.
• Using a personal computer, MS Office Suite, and email.

Responsibilities

• Perform preventative maintenance and resolve complex problems by troubleshooting and repairing mechanical, electrical, hydraulic systems and combustion engine problems on customer-owned Tennant products and similar competitor models.
• Own your territory and plan your daily schedule, including contacting customers to schedule all service activities, and ensure open communication with customers regarding service expectations, timeline estimates, billing, and future service needs.
• Create and maintain records of all service activities and business reporting documentation.
• Ensure cleanliness and organization of all Tennant Company property, including the company vehicle, tools, parts, inventory, and equipment.
• Follow all safety protocols and utilize proper PPE.
• Collaborate with internal partners such as sales, customer service, technical assistance, field service support, and other technicians to support your success.

Skills

Troubleshooting

Repairing engines

Mechanical systems

Electrical systems

Hand tools

Power tools

MS Office

Driving

Education

High school diploma or equivalent

Tools

Diagnostic devices

Shop tools

Job description

Tennant Company in San Antonio, TX seeks a Field Service Technician to diagnose and repair battery, engine-powered, and robotic Tennant products at customer sites. You will troubleshoot complex issues, perform preventative maintenance, and communicate service timelines and needs to customers.

Requirements include a high school diploma, 3+ years of field service experience with engines/mechanical and electrical systems, and a valid driver’s license.