Field Service Technician – On-site & Field Support for ESR Instruments

Energy Jobline ZR; Warwick (RI); On-site; USD 50,000 - 60,000; Full time

Benefits offered by this job

401(k) with company match

Health insurance

Paid time off

Job summary

Energy Jobline ZR in Warwick, RI seeks a Field Service Technician to diagnose and repair ESR instruments and LoRRca RBC analyzers, serving as the primary contact for end users. You will provide on-site support, perform diagnostics, and coordinate with customers and techs to resolve issues.

The role requires travel to customer sites, strong TCP/IP basics, and proficiency in MS Office. A proactive, detail-oriented mindset and good communication skills are essential.

Qualifications

• Basic knowledge of TCP/IP.
• Proficient in MS Office Suite.
• Self-starter and meticulous with details.
• Customer friendly attitude and ability to communicate with end-users.
• Works independently and takes initiative.
• Strong analytical/troubleshooting skills.
• Effective verbal and written communication.

Responsibilities

• On-site maintenance and troubleshooting.
• Coordinate with 3rd party to open work orders and ensure completion.
• Open, update and close service reports.
• Travel to customer sites on short notice for emergency service issues.

Skills

TCP/IP basics

MS Office proficient

Self-starter

Customer communication

Independent work

Troubleshooting

Written communication

Job description

Energy Jobline ZR in Warwick, RI seeks a Field Service Technician to diagnose and repair ESR instruments and LoRRca RBC analyzers, serving as the primary contact for end users. You will provide on-site support, perform diagnostics, and coordinate with customers and techs to resolve issues.

The role requires travel to customer sites, strong TCP/IP basics, and proficiency in MS Office. A proactive, detail-oriented mindset and good communication skills are essential.