Field Service Engineer I — On-Site Tech & OEM Support

EMSAR - Equipment Management Service and Repair; Washington (District of Columbia); On-site; USD 55,000 - 75,000; Full time

Job summary

Equipment Management Service and Repair – EMSAR is seeking a Field Service Engineer I to test, calibrate, verify, and perform preventive maintenance, installation and repair on laboratory instrumentation, medical testing devices, kiosk equipment, and high‑voltage UPS systems.

You will serve as the client-facing representative, establish strong communication with customers, manage work orders in EMSAR's CMMS, and uphold safety and quality standards while traveling regionally to dedicated client

Qualifications

• High School diploma or equivalent; 2–4 years of technical experience.
• Valid driver license and liability insurance.
• Ability to drive personal, fleet and/or rental vehicles.
• Associates degree or higher is acceptable with 1+ years related experience.

Responsibilities

• Provides on-site preventive maintenance, repairs, calibrations, and software/hardware upgrades on EMSAR supported equipment.
• Establishes and maintains close communication with assigned customers to ensure maximum operational visibility.
• Provide intermediate level of engineer support and service work.
• Responsible for customer satisfaction pertaining to services provided.
• Maintains a professional appearance at all times with regard to dress and personal appearance as well as tools and equipment.
• Manages assigned work orders and documents in EMSAR’s CMMS.
• Promotes teamwork and cooperation between EMSAR associates and partner staff.

Skills

Analytical thinking

Oral/Written communication

Interpersonal skills

Planning & organizing

Technical aptitude

Education

High School diploma or equivalent

Associates degree or higher

Job description

Equipment Management Service and Repair – EMSAR is seeking a Field Service Engineer I to test, calibrate, verify, and perform preventive maintenance, installation and repair on laboratory instrumentation, medical testing devices, kiosk equipment, and high‑voltage UPS systems.

You will serve as the client-facing representative, establish strong communication with customers, manage work orders in EMSAR's CMMS, and uphold safety and quality standards while traveling regionally to dedicated client