Field Service Technician: Office Systems & IT

Konica Minolta Business Solutions U.S.A., Inc.; San Jose, Northern (CA, KY); Hybrid; USD 55,000 - 90,000; Full time

Benefits offered by this job

Car allowance

Laptop provided

Phone provided

Benefits package

Paid holidays

Job summary

Konica Minolta Business Solutions U.S.A., Inc. in Santa Clara County is seeking an Office Systems Associate 2 (Field Service Technician) to maintain and repair Konica Minolta printing equipment, perform diagnostics, and travel to client sites to install, service, and troubleshoot.

This paid training role offers hands-on IT exposure, opportunities to grow with an industry leader, a competitive benefits package, and a laptop and phone provided to support daily field work.

Qualifications

• 0-2 years experience servicing/repairing office equipment or machinery.
• High School Diploma/GED or equivalent experience.
• A+ or N+ Certification preferred and exposure to IT Networks a plus.

Responsibilities

• Perform maintenance and repairs on Konica Minolta products, including diagnostics and installation.
• Use and maintain a variety of tools and gauges to repair and diagnose production machinery.
• Ability to drive to customer sites within assigned territory, track inventory supply and keep customers informed on scheduling.
• Develop professional customer relationships and maintain a high level of customer satisfaction.
• Demonstrate progress in technical abilities, troubleshooting techniques and productivity.
• Log service visits and document updates to the Konica Minolta Systems for each client account.
• Collaborate with the Account Management team to help resolve customer issues.

Skills

Troubleshooting

Customer service

Diagnose electronics

Mechanical ability

Driving

Education

High School Diploma

A+ or N+ Certification

Tools

Diagnostic tools

Service software

Job description

Konica Minolta Business Solutions U.S.A., Inc. in Santa Clara County is seeking an Office Systems Associate 2 (Field Service Technician) to maintain and repair Konica Minolta printing equipment, perform diagnostics, and travel to client sites to install, service, and troubleshoot.

This paid training role offers hands-on IT exposure, opportunities to grow with an industry leader, a competitive benefits package, and a laptop and phone provided to support daily field work.