Field Service Technician – Office Equipment Repair

RJ Young Company, Inc; Jackson (MS); Hybrid; USD 40,000 - 55,000; Full time

Job summary

RJ Young Company, Inc is seeking a Technical Service Representative in Jackson, MS. This position involves hands-on hardware repair of copiers, printers, and scanners in a field setting. You will enjoy a dynamic work environment that includes problem solving and customer interaction. Qualified candidates should have a high school diploma and strong mechanical skills.

The role requires daily travel, flexibility, and the ability to lift heavy equipment. The company offers a full-time role with normal hours from 8am to 5pm, Monday to Friday, with occasional weekend training sessions.

Qualifications

• High school diploma or equivalent is required.
• Technical training or equivalent is preferred.
• Expert level skills in accountability, communication, and customer service.

Responsibilities

• Diagnose and repair mechanical and electrical issues on office equipment.
• Perform preventative maintenance and part replacements.
• Provide training to end users on hardware functions.
• Maintain detailed service records and submit reports.

Skills

Accountability

Communication

Creative Thinking

Customer Service

Interpersonal Skills

Problem Solving

Self-Management

Education

High School Diploma or equivalent

Technical training preferred

Job description

RJ Young Company, Inc is seeking a Technical Service Representative in Jackson, MS. This position involves hands-on hardware repair of copiers, printers, and scanners in a field setting. You will enjoy a dynamic work environment that includes problem solving and customer interaction. Qualified candidates should have a high school diploma and strong mechanical skills.

The role requires daily travel, flexibility, and the ability to lift heavy equipment. The company offers a full-time role with normal hours from 8am to 5pm, Monday to Friday, with occasional weekend training sessions.