Field Hardware Technician — Copiers & Printers

RJ Young Company; Tupelo (MS); On-site; USD 42,000 - 54,000; Full time

Job summary

RJ Young Company in Tupelo, MS is seeking a field-based Technical Service Representative to repair and maintain copiers, printers, scanners, and fax machines on site at client locations. You will diagnose mechanical and electrical issues and perform preventative maintenance while setting up basic print/scan connectivity on simple networks.

This role is hands-on and not a desk job. You will train customers on hardware usage, document service reports, and travel daily to client sites, with

Qualifications

• High School diploma or equivalent is required.
• Preferred: technical or other training in related field.

Responsibilities

• Diagnose and repair mechanical and electrical issues on copiers, printers, scanners, and fax machines.
• Perform preventative maintenance and part replacements.
• Set up devices to print and scan on basic networks (print/scan); connectivity knowledge helpful, but not an IT role.
• Provide basic training to end users on hardware functions.
• Work independently in the field while staying connected with the service team.
• Keep detailed service records and submit mileage, payroll, and call reports.

Skills

Accountability

Communication

Creative Thinking

Customer Service

Interpersonal Skills

Problem Solving

Self-Management

Education

High School diploma or equivalent

Preferred: Technical/other training

Job description

RJ Young Company in Tupelo, MS is seeking a field-based Technical Service Representative to repair and maintain copiers, printers, scanners, and fax machines on site at client locations. You will diagnose mechanical and electrical issues and perform preventative maintenance while setting up basic print/scan connectivity on simple networks.

This role is hands-on and not a desk job. You will train customers on hardware usage, document service reports, and travel daily to client sites, with