Field Service Technician: Material Handling Equipment

Wiese Group; Indianapolis (IN); On-site; USD 40,000 - 58,000; Full time

Job summary

Wiese Group seeks a Service Technician in Indianapolis to repair material handling equipment including forklifts and aerial lifts. You will be the primary contact for customers, delivering professional mechanical service and strong customer support.

This role emphasizes safety, hands-on troubleshooting, efficient workload management, and proactive service recommendations to meet client needs.

Qualifications

• Hazard assessments and safe work practices are required.
• Strong multitasking and self-management skills are essential.
• Ability to lift 50 pounds and work in confined spaces.
• Valid driver’s license with clean record may apply.
• Provide your own hand tools and work with our software.
• Demonstrated customer service skills, both verbal and non-verbal.
• Pre-employment checks including drug screen, background, MVR, and E-Verify.

Responsibilities

• Actively support safety initiatives and follow policies.
• Troubleshoot equipment problems and obtain customer approval before repairs.
• Complete and submit all required paperwork.
• Provide top-tier customer service and upsell services when appropriate.
• Manage workload effectively and prioritize tasks.

Skills

Hazard assessments

Time management

Manual lifting

Valid driver’s license

Hand tools

Computer literacy

Customer service

Job description

Wiese Group seeks a Service Technician in Indianapolis to repair material handling equipment including forklifts and aerial lifts. You will be the primary contact for customers, delivering professional mechanical service and strong customer support.

This role emphasizes safety, hands-on troubleshooting, efficient workload management, and proactive service recommendations to meet client needs.