Field Service Technician - Material Handling Equipment

Wiese Group; Jackson (TN); On-site; USD 42,000 - 68,000; Full time

Job summary

Wiese Group in Jackson, TN is seeking a Service Technician to repair customer material handling equipment, including forklifts, aerial lifts, and floor care machines.

You will be the primary liaison between customers and the company, delivering safe, reliable service and helping grow our service offerings. The role requires hands-on mechanical skills, the ability to lift 50 pounds, and comfort working at heights.

Qualifications

• Perform hazard assessments and maintain safe work practices and quality control.
• Multitask effectively and prioritize daily work autonomously.
• Lift up to 50 pounds and work in confined or elevated spaces.
• Possess a valid driver’s license with a clean driving record if applicable.
• Bring your own hand tools and operate computer systems for online work orders.

Responsibilities

• Actively support and lead safety initiatives and follow all safety policies.
• Troubleshoot customer equipment problems and obtain customer approval before repairs.
• Complete and submit all required paperwork for service orders.
• Provide excellent customer service and identify opportunities to offer additional Wiese services.
• Manage workload effectively to meet service commitments.

Skills

Hazard assessments

Time management

Manual dexterity

Valid driver's license

Customer service

Tool handling

Computer literacy

Tools

Hand tools

Maintenance software

Job description

Wiese Group in Jackson, TN is seeking a Service Technician to repair customer material handling equipment, including forklifts, aerial lifts, and floor care machines.

You will be the primary liaison between customers and the company, delivering safe, reliable service and helping grow our service offerings. The role requires hands-on mechanical skills, the ability to lift 50 pounds, and comfort working at heights.