Heavy Equipment Mechanic - Forklift Technician

Wiese Group; Indianapolis (IN); On-site; USD 40,000 - 58,000; Full time

Job summary

Wiese Group seeks a Service Technician in Indianapolis to repair material handling equipment including forklifts and aerial lifts. You will be the primary contact for customers, delivering professional mechanical service and strong customer support.

This role emphasizes safety, hands-on troubleshooting, efficient workload management, and proactive service recommendations to meet client needs.

Qualifications

• Hazard assessments and safe work practices are required.
• Strong multitasking and self-management skills are essential.
• Ability to lift 50 pounds and work in confined spaces.
• Valid driver’s license with clean record may apply.
• Provide your own hand tools and work with our software.
• Demonstrated customer service skills, both verbal and non-verbal.
• Pre-employment checks including drug screen, background, MVR, and E-Verify.

Responsibilities

• Actively support safety initiatives and follow policies.
• Troubleshoot equipment problems and obtain customer approval before repairs.
• Complete and submit all required paperwork.
• Provide top-tier customer service and upsell services when appropriate.
• Manage workload effectively and prioritize tasks.

Skills

Hazard assessments

Time management

Manual lifting

Valid driver’s license

Hand tools

Computer literacy

Customer service

Job description

Job DetailsJob Location: Indianapolis, IN 46241

If you are an equipment mechanic and are looking for a rewarding career with a solid and established company, join the Wiese team today! We are looking for a Service Technician to repair our customer’s material handling equipment. A Service Technician repairs a wide range of material handling equipment including forklifts, aerial lifts, utility vehicles, floor care equipment and more.

You will act as the point of contact between the company and our customers and represent the company in a professional light as you provide the best in mechanical services and customer service.

Specific Duties

• Actively support, promote and lead safety initiatives. Follow all safety policies and procedures. Work safe at all times and report any unsafe work or work environments to management.
• Troubleshooting customer equipment problems. Confer with and obtain approval from the customer before making repairs
• Completing and submitting all required paperwork.
• Providing the best possible customer service, including offering additional Wiese services, added-value items and equipment based on potential customer needs
• Managing your workload effectively

Qualifications

• For each job, perform hazard assessments and maintain a high standard of safe work practices and quality control.
• Strong multitasking and time management skills. Able to prioritize your day and self-manage.
• Ability to lift 50 pounds and crouch/crawl in confined areas. Comfortable with heights above 15 feet.
• Valid driver’s license with a clean driving record may apply.
• Provide your own hand tools.
• Working knowledge of computer systems and able to quickly learn our software to complete online work orders.
• Demonstratable customer service skills, both verbal and non-verbal.
• Pre-employment drug screen, physical exam, comprehensive background record check, MVR (motor vehicle record) check, and proof of employment eligibility (E-Verify) are required.

Wiese has been around for over 80 years. To learn more about what makes us tick and why we do what we do:

• Our Website:https://wieseusa.com/
• Our YouTube page: https://www.youtube.com/user/WieseUSA