Field Service Technician — Material Handling Equipment

Wiese Usa Inc; Berlin Township (NJ); On-site; USD 45,000 - 65,000; Full time

Job summary

Wiese Usa Inc is seeking a Service Technician to repair customer’s material handling equipment, including forklifts and aerial lifts. You will be the liaison between the company and customers, delivering professional mechanical and service support.

The role requires a strong safety focus, ability to lift 50 pounds, a reliable driving record, and comfort with heights. You will troubleshoot, perform repairs with customer approval, and document all work orders.

Qualifications

• Hazard assessments and high safety standards required.
• Strong multitasking and time management skills.
• Able to prioritize your day and self-manage.
• Ability to lift 50 pounds and crouch/crawl in confined areas.
• Valid driver’s license with a clean driving record.
• Provide your own hand tools.
• Working knowledge of computer systems and learning software to complete online work orders.
• Demonstrable customer service skills, both verbal and non-verbal.

Responsibilities

• Actively support, promote and lead safety initiatives.
• Troubleshooting customer equipment problems.
• Confer with and obtain approval from the customer before making repairs.
• Completing and submitting all required paperwork.
• Providing the best possible customer service and offering additional Wiese services.
• Managing workload effectively.

Skills

Multitasking

Time management

Self-management

Lift 50 lbs

Safe work practices

Computer skills

Customer service

Verbal communication

Job description

Wiese Usa Inc is seeking a Service Technician to repair customer’s material handling equipment, including forklifts and aerial lifts. You will be the liaison between the company and customers, delivering professional mechanical and service support.

The role requires a strong safety focus, ability to lift 50 pounds, a reliable driving record, and comfort with heights. You will troubleshoot, perform repairs with customer approval, and document all work orders.