Field Service Technician Laser

Amada; Atlanta (GA); On-site; USD 34,095 - 48,560; Full time

Benefits offered by this job

Major Medical and Hospitalization

401(k) Plan

Travel Accommodations

Job summary

Amada is seeking a skilled technician in Atlanta, Georgia to support customers with Amada Lasers through installation, service, and training. This role involves troubleshooting mechanical and electrical systems, communicating effectively with customers, and ensuring successful installation processes.

The ideal candidate will have a 4-year degree in Electronics or related experience, alongside strong customer relations skills. Benefits include medical coverage, 401(k), and travel accommodations.

Qualifications

• Degree in Electronics preferred or equivalent work experience.
• Ability to communicate effectively in English.
• Experience with installation and service of complex machinery.

Responsibilities

• Conduct installations, service and training for Amada Lasers.
• Travel within assigned territories for on-site customer support.
• Document service and expense reports daily and weekly.

Skills

Troubleshooting mechanical systems

Electrical systems analysis

Communication skills

Customer relations

Education

4-year degree in Electronics or related field

Tools

Volt/Ohm meter

Oscilloscope

Hand tools

Job description

To support customers with (but not limited to) Amada Lasers. This includes installation, service, operational training, networking, programming training, software training, application training, and laser automation training. The duties are not exclusive of performing the same functions for Punch Press and combination machines, including automated material loading/unloading machines.

ESSENTIAL FUNCTIONS

• Proficient in trouble shooting mechanical, hydraulic, pneumatic, electrical, control systems as well as networks.
• Able to precisely follow layout drawings and blue prints used in the installation of equipment.
• Complete status (service) reports on a daily basis and expense reports on a weekly basis.
• The ability to communicate in the English language.
• Excellent customer relations and follow through.
• Managing the total equipment installation process at Customer site entailing use of hand tools, climbing, bending, stooping.
• Operation, applications, software, and part programming capabilities, and customer training of such.
• Use of Amada applications software used in line control and part programming.
• Regular travel within assigned territories.
• Ability to lift up to 50 lbs.

NON-ESSENTIAL FUNCTIONS

• The ability to communicate in the Spanish language.

REPORTING RELATIONSHIP

Reports to Regional Service Manager

SUBORDINATE STAFF None

KNOWLEDGE

• A 4 yr degree in Electronics or a minimum of a 2 yr degree with related work experience preferred.

SKILLS

• Ability to analyze and repair mechanical, hydraulic, pneumatic, optical and electrical systems.
• Ability to use hand tools, Volt/Ohm meter and Oscilloscope.
• Working knowledge of computers and Windows OS.
• Ability to read and interpret mechanical and electrical drawings.
• Being accountable and responsible to service and support a customer through all aspects of the customer’s ownership of the machine.

TRAVEL

• Routine travel within assigned territories with occasional overnight stays.
• Territory will be Atlanta GA and surrounding areas.

PAY RATE: $30.00

BENEFITS

• Major Medical and Hospitalization
• Pharmacy
• Vision
• 401(k) Plan
• Profit Sharing
• Life Insurance
• Long-Term Disability
• 12 Paid Holidays
• Travel Accommodations
• Uniform, laptop, cellphone, toolbox provided

WORKING CONDITIONS

LIFTING: Average Weight: 50 lb., Frequency: Daily

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.