Field Service Technician Laser

Amada; Erie (Erie County); On-site; USD 41,328 - 45,460; Full time

Benefits offered by this job

Major Medical and Hospitalization

Pharmacy

Vision

401(k) Plan

Profit Sharing

Life Insurance

Long-Term Disability

12 Paid Holidays

Travel Accommodations

Uniform, laptop, cellphone, toolbox provided

Job summary

A leading manufacturing company is seeking a Field Service Technician to support customers with laser and punch press machinery installations and services. The role involves troubleshooting complex mechanical and electrical systems, providing customer training, and managing the installation process on-site. Ideal candidates possess relevant technical education, excellent communication skills, and the ability to travel within assigned territories, particularly Erie County. Competitive pay of $30.00 - $33.00 per hour, along with comprehensive benefits, is provided.

Qualifications

• 4-year degree in Electronics or a minimum of a 2-year degree with related work experience preferred.
• Ability to analyze and repair mechanical, hydraulic, pneumatic, optical, and electrical systems.
• Ability to communicate in English.

Responsibilities

• Troubleshoot and repair mechanical and electrical systems.
• Manage the total equipment installation process at the customer site.
• Provide customer training on applications and programming.

Skills

Troubleshooting mechanical systems

Troubleshooting hydraulic systems

Troubleshooting pneumatic systems

Troubleshooting electrical systems

Using hand tools

Analyzing electrical drawings

Customer relations

Operation and applications software

Education

4-year degree in Electronics or equivalent experience

Tools

Volt/Ohm meter

Oscilloscope

Job description

To support customers with (but not limited to) Amada Lasers. This includes installation, service, operational training, networking, programming training, software training, application training, and laser automation training. The duties are not exclusive of performing the same functions for Punch Press and combination machines, including automated material loading/unloading machines.

ESSENTIAL FUNCTIONS:

• Proficient in trouble shooting mechanical, hydraulic, pneumatic, electrical, control systems as well as networks.
• Able to precisely follow layout drawings and blue prints used in the installation of equipment.
• Complete status (service) reports on a daily basis and expense reports on a weekly basis.
• The ability to communicate in the English language.
• Excellent customer relations and follow through.
• Managing the total equipment installation process at Customer site entailing use of hand tools, climbing, bending, stooping.
• Operation, applications, software, and part programming capabilities, and customer training of such.
• Use of Amada applications software used in line control and part programming.
• Regular travel within assigned territories.
• Ability to lift up to 50 lbs.

NON-ESSENTIAL FUNCTIONS:

• The ability to communicate in the Spanish language.

REPORTING RELATIONSHIP:

• Reports to Regional Service Manager

SUBORDINATE STAFF:

None

KNOWLEDGE:

• A 4 yr degree in Electronics or a minimum of a 2 yr degree with related work experience preferred.

SKILLS:

• Ability to analyze and repair mechanical, hydraulic, pneumatic, optical and electrical systems.
• Ability to use hand tools, Volt/Ohm meter and Oscilloscope.
• Working knowledge of computers and Windows OS.
• Ability to read and interpret mechanical and electrical drawings.
• Being accountable and responsible to service and support a customer through all aspects of the customer’s ownership of the machine.

TRAVEL:

• Routine travel within assigned territories with occasional over night stays.
• Territory will be Erie, PA and surrounding areas.

PAY RATE:

$30.00 - $33.00/HR

BENEFITS:

• Major Medical and Hospitalization
• Pharmacy
• Vision
• 401(k) Plan
• Profit Sharing
• Life Insurance
• Long-Term Disability
• 12 Paid Holidays
• Travel Accommodations
• Uniform, laptop, cellphone, toolbox provided

WORKING CONDITIONS:

LIFTING: Average Weight: 50 lb. Frequency: Daily

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
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