Field Service Technician Punching

Amada; Cincinnati (OH); On-site; USD 41,328 - 45,460; Full time

Benefits offered by this job

Major Medical and Hospitalization

Pharmacy

Vision coverage

401(k) Plan

Profit Sharing

Life Insurance

Long-Term Disability

12 Paid Holidays

Job summary

A leading technology firm in Cincinnati is seeking a Service Technician to support customers with laser equipment. This role involves installation, service, and training, ensuring customer satisfaction. Ideal candidates will have a degree in Electronics or relevant experience, along with strong troubleshooting skills for mechanical, hydraulic, pneumatic, and electrical systems. The position offers competitive pay and a range of benefits, including major medical and 401(k).

Qualifications

• Proficient in troubleshooting mechanical, hydraulic, pneumatic, electrical, and control systems.
• Able to follow layout drawings and blueprints for equipment installation.
• Ability to communicate effectively in English and Spanish is a plus.

Responsibilities

• Support customers in the installation and training of Amada lasers.
• Manage equipment installation process and customer training.
• Complete daily service reports and weekly expense reports.

Skills

Troubleshooting mechanical systems

Troubleshooting hydraulic systems

Troubleshooting pneumatic systems

Troubleshooting electrical systems

Ability to communicate in English

Customer relations

Using hand tools

Working with applications software

Education

4 yr degree in Electronics or 2 yr degree with experience

Tools

Volt/Ohm meter

Oscilloscope

Computers and Windows OS

Job description

To support customers with (but not limited to) Amada Lasers in the Cincinnati, OH territory. This includes installation, service, operational training, networking, programming training, software training, application training, and laser automation training. The duties are not exclusive of performing the same functions for Punch Press and combination machines, including automated material loading/unloading machines.

ESSENTIAL FUNCTIONS

• Proficient in trouble shooting mechanical, hydraulic, pneumatic, electrical, control systems as well as networks.
• Able to precisely follow layout drawings and blue prints used in the installation of equipment.
• Complete status (service) reports on a daily basis and expense reports on a weekly basis.
• The ability to communicate in the English language.
• Excellent customer relations and follow through.
• Managing the total equipment installation process at Customer site entailing use of hand tools, climbing, bending, stooping.
• Operation, applications, software, and part programming capabilities, and customer training of such.
• Use of Amada applications software used in line control and part programming.
• Regular travel within assigned territories.
• Ability to lift up to 50 lbs.

NON-ESSENTIAL FUNCTIONS

• The ability to communicate in the Spanish language.

REPORTING RELATIONSHIP

• Reports to Regional Service Manager

SUBORDINATE STAFF

None

KNOWLEDGE

• A 4 yr degree in Electronics or a minimum of a 2 yr degree with related work experience preferred.

SKILLS

• Ability to analyze and repair mechanical, hydraulic, pneumatic, optical and electrical systems.
• Ability to use hand tools, Volt/Ohm meter and Oscilloscope.
• Working knowledge of computers and Windows OS.
• Ability to read and interpret mechanical and electrical drawings.
• Being accountable and responsible to service and support a customer through all aspects of the customer’s ownership of the machine.

TRAVEL

• Routine travel within assigned territories with occasional over night stays.
• Territory - Cincinnati, OH Territory

PAY RATE

$30.00 - $33.00/HR

BENEFITS

• Major Medical and Hospitalization
• Pharmacy
• Vision
• 401(k) Plan
• Profit Sharing
• Life Insurance
• Long-Term Disability
• 12 Paid Holidays
• Travel Accommodations
• Uniform, laptop, cellphone, toolbox provided

WORKING CONDITIONS

LIFTING: Average Weight: 50 lb. Frequency: Daily

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.