Field Service Technician - Jackson MS

Pitney Bowes; Fulton (MS); Vor Ort; USD 30.000 - 34.000; Vollzeit

Zusammenfassung

Pitney Bowes is seeking a Field Service Technician for Jackson, MS. The role involves on-site and remote service, hardware/software installation, and customer training. A valid driver's license and ability to lift up to 55 lbs are required.

AA degree preferred; travel and overtime may be required. Pay ranges from $22 to $25 per hour, with pay depending on location, experience, and qualifications. The company supports mailing equipment solutions and end-user training across North America and

Qualifikationen

• Install and configure software and hardware at customer sites.
• Provide end-user training and create job aides for client administrators.
• Deliver solutions remotely and onsite.
• Work independently and make decisions with minimal supervision.
• Understanding of network configuration, OS, software and hardware.
• Adapt to changing technology, customer personalities, and knowledge levels.
• Analyze hardware and software problems.
• Valid driver's license with clean record; driving may be required.
• Lift/move up to 55 lbs.
• Maintain, repair and install mailing equipment (inserters, sorters, etc.).
• Strong problem-solving and troubleshooting under deadlines.
• Experience with complex mechanical/electrical equipment preferred.
• Familiarity with Windows and PC interaction with automated equipment.
• Flexible schedule with travel and possible overtime.
• AA degree in Electronics, Mechanics, Computer Science or related field preferred.

Aufgaben

• Install and configure software applications and hardware peripherals at customer sites.
• Provide end-user training and create job aides for client administrators/operators.
• Deliver solutions remotely and onsite.
• Work independently and make decisions free from immediate direction of management.
• Understanding of network configuration, operating systems, software, and hardware.
• Ability to adapt to changing environment in technology and customer knowledge levels.
• Ability to analyze hardware and software problems.
• A valid driver's license with a clean driving record and reliable vehicle for daily travel to multiple customer locations with paid mileage will be provided within the first year of employment.
• The ability to perform frequent lifting and/or moving items up to 55lbs with or without accommodation.
• Ability to maintain, repair and install mailing equipment such as inserters, sorters, or comparable equipment.
• Excellent problem-solving skills, including ability to troubleshoot equipment problems, establish priorities and work under deadline pressures.
• Previous experience troubleshooting and repairing complex mechanical/electrical equipment preferred but not required.
• Complete familiarity within a Windows environment and basic knowledge of PC interaction with automated equipment.
• Ability to work a flexible schedule with travel as required and overtime if needed.
• AA degree in Electronics, Mechanics, Computer Science or related field of study is preferred.

Kenntnisse

Customer service

Problem solving

Hardware troubleshooting

Software installation

Windows knowledge

Physical ability

Driver's license

Ausbildung

AA degree or equivalent preferred

Jobbeschreibung

Deliver high quality work with consistency and pride

Field Service Technician-Jackson MS!

An autonomous, high performing, team driven individual with a keen sense for customer service and client relationship building

The range of pay for this position is $22 to $25 per hour with the actual rate of pay dependent upon the following factors: work location for the successful candidate, experience, and qualifications.

• Install and configure software applications and hardware peripherals at customer sites
• Provide end-user training and create job aides for client administrators/operators
• Deliver solutions remotely and onsite
• Work independently and make decisions free from immediate direction of management
• Understanding of network configuration, operating systems, software, and hardware
• Ability to adapt to changing environment in the areas of products and technology, customer personalities and customer knowledge levels
• Ability to analyze hardware and software problems
• A valid driver's license with a clean driving record and reliable vehicle for daily travel to multiple customer locations with paid mileage-company car will be provided within the first year of employment
• The ability to perform frequent lifting and/or moving items up to 55lbs with or without accommodation
• Ability to maintain, repair and install mailing equipment such as inserters, sorters, or comparable equipment
• Excellent problem-solving skills, including ability to troubleshoot equipment problems, establish priorities and work under deadline pressures
• Previous experience troubleshooting and repairing complex mechanical/electrical equipment preferred but not required
• Complete familiarity within a Windows environment and basic knowledge of PC interaction with automated equipment
• Ability to work a flexible schedule with travel as required and overtime if needed
• AA degree in Electronics, Mechanics, Computer Science or related field of study is preferred

Within our Sending Technology Solutions team, we provide a full range of mailing equipment and postage meters, maintenance and support services and supplies that enable our clients to efficiently create mail and evidence postage. We segment our Solutions business between our North America operations, comprising the U.S. and Canadian businesses, and our International operations.

All qualified applicants will receive consideration for employment without regard for race, color, sex, religion, national origin, age, disability (mental or physical), veteran status, sexual orientation, gender identity, or any other consideration made unlawful by applicable federal, state, or local laws.

All qualified applicants, including Veterans and Individuals with Disabilities, are encouraged to apply.