Field Service Technician: Travel, Training & Impact

Pitney Bowes; Mississippi; On-site; USD 30,000 - 34,000; Full time

Job summary

Pitney Bowes is seeking a Field Service Technician in Jackson, MS to install and configure software and hardware at client sites, train users, and help grow revenue with services and supplies. The role requires travel, a valid driver's license, and the ability to lift up to 55 lbs.

You will work with the Sending Technology Solutions team to support mailing equipment and meters. The position offers a dynamic work environment with opportunities to grow, an inclusive culture, and a company car

Qualifications

• Strong customer service and relationship-building skills.
• Solid communication, both written and oral.
• Familiarity with Windows and PC interaction with equipment.
• Willingness to travel to multiple customer sites and lift up to 55 lbs.

Responsibilities

• Install and configure software applications and hardware peripherals at customer sites.
• Provide end-user training and create job aides for client administrators/operators.
• Contribute to revenue growth through sales leads and billable services.
• Deliver solutions remotely and onsite and stay up to date on industry knowledge.

Skills

Customer service

Communication

Problem solving

Teamwork

Adaptability

Self-motivation

Time management

Detail orientation

Education

AA degree in Electronics

AA degree in Mechanics

AA degree in Computer Science

Tools

Windows environment

PC interaction with automated equipment

Job description

Pitney Bowes is seeking a Field Service Technician in Jackson, MS to install and configure software and hardware at client sites, train users, and help grow revenue with services and supplies. The role requires travel, a valid driver's license, and the ability to lift up to 55 lbs.

You will work with the Sending Technology Solutions team to support mailing equipment and meters. The position offers a dynamic work environment with opportunities to grow, an inclusive culture, and a company car