Field Service Technician: On‑Site Installations & Repairs

Better Engineering Mfg., Inc.; Maryland; On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Health insurance

Vision insurance

Health savings account (HAS)

Life insurance

401(k) with company match

Paid time off

Referral program

Job summary

Better Engineering Mfg., Inc. seeks a Field Service Technician to service customer equipment in the field and remotely support clients by phone.

The role requires strong communication, independent work, and attention to detail as you travel to installations, training, repairs, and maintenance across the USA. You will lead on-site activities, diagnose issues, update software on HMI/PLC, and document service reports.

Qualifications

• High school or equivalent – preferred.
• PLC experience: 1 year preferred.
• Mechanical experience: 3–5 years preferred.
• Welding experience preferred but not required.

Responsibilities

• Provide on-site and telephone support to customers.
• Travel to customer locations in the USA to install equipment, train, repair and maintain washers.
• Travel about 75% of the time with all travel expenses paid.
• Assist in testing and production departments when not traveling.
• Lead on-site installations and handle repairs/test tasks.
• Diagnose problems and produce detailed service reports.

Skills

Communication skills

Independence

Attention to detail

MS Office

Education

High school or equivalent

Tools

MS Office (Word, Excel, Outlook)

HMI/PLC software updates

Job description

Better Engineering Mfg., Inc. seeks a Field Service Technician to service customer equipment in the field and remotely support clients by phone.

The role requires strong communication, independent work, and attention to detail as you travel to installations, training, repairs, and maintenance across the USA. You will lead on-site activities, diagnose issues, update software on HMI/PLC, and document service reports.