Field Service Technician - Hardware & Software (Monroe, MI)

Pitney Bowes OY; Monroe (MI); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

PB Benefits and Wellbeing Programs

Job summary

Pitney Bowes in Monroe, MI is seeking a Field Service Technician to service shipping and mailing equipment for diverse clients. You will install, service, and upgrade hardware, troubleshoot both hardware and software, and travel within a multi-zip code territory with substantial windshield time.

This role offers a stable Monday–Friday schedule from 8:00 am to 5:00 pm, with potential overtime. A valid driver's license and ability to lift 55 lbs are required; Windows and basic PC/Networking

Qualifications

• Valid driver\'s license and clean driving record.
• Ability to lift 55 lbs with or without accommodation.
• Ability to travel within a multi-zip code territory with up to 80% windshield time.
• Experience with Windows environment and basic knowledge of PC/Networking (Preferred).

Responsibilities

• Install, service, and upgrade Pitney Bowes Shipping and Mailing equipment for clients.
• Support both Hardware and Software solutions.
• Troubleshoot and repair equipment to reduce client callbacks.
• Train clients on Pitney Bowes equipment at installation.
• Work in a 100% client-facing capacity as a representative of Pitney Bowes.
• Cover a multi-zip code territory requiring windshield time.
• Utilize hand tools or small power tools to execute repairs, maintenance, and installations.
• Maintain a safe and clean work environment.

Skills

Mechanically inclined

Customer service

Driver's license

Travel 80%

Windows/PC basics

Networking basics

Hardware service

Software service

Job description

Pitney Bowes in Monroe, MI is seeking a Field Service Technician to service shipping and mailing equipment for diverse clients. You will install, service, and upgrade hardware, troubleshoot both hardware and software, and travel within a multi-zip code territory with substantial windshield time.

This role offers a stable Monday–Friday schedule from 8:00 am to 5:00 pm, with potential overtime. A valid driver's license and ability to lift 55 lbs are required; Windows and basic PC/Networking