Field Service Technician II — UPS & Power Quality

Jobtailor; Ashburn (VA); On-site; USD 60,000 - 90,000; Full time

Job summary

Jobtailor is seeking a Field Service Technician to perform start-up services, preventive and remedial maintenance, and testing of UPS and power quality equipment at customer sites. You will inspect, test, document failures, and provide on-call emergency support, with cross-functional collaboration to identify solutions.

The role requires an Associate degree in Electrical/Electronics, 4 years experience, and certifications including OSHA-10 and NFPA-70E; strong analytical skills and ability to

Qualifications

• Associate degree in Electrical/Electronics or related technical field.
• 4 years of experience troubleshooting and repairing technical, electrical, and/or electronic products.
• Intermediate knowledge of UPS products, services, and peripherals.
• OSHA-10 Construction and NFPA-70E certifications.

Responsibilities

• Perform start-up services, preventative and remedial maintenance, field modifications, and testing of UPS and power quality equipment at customer sites.
• Identify, evaluate, and repair routine product failures.
• Provide technical support to internal and external customers.
• Schedule and provide emergency technical support and on-call field service.
• Work with cross-functional MEPPI teams to identify product solutions.
• Inspect, test, and document failed products, components, and systems.
• Maintain detailed service records and develop thorough documentation related to repairs.
• Mentor and support less experienced technicians.

Skills

Troubleshooting

Analytical thinking

Reading schematics

Technical support

Mentoring

Education

Associate degree in Electrical/Electronics or related technical field

Tools

Microsoft Office

MRP/ERP Systems

Timekeeping Tools

Expense Reporting Tools

Electrical test equipment

Job description

Jobtailor is seeking a Field Service Technician to perform start-up services, preventive and remedial maintenance, and testing of UPS and power quality equipment at customer sites. You will inspect, test, document failures, and provide on-call emergency support, with cross-functional collaboration to identify solutions.

The role requires an Associate degree in Electrical/Electronics, 4 years experience, and certifications including OSHA-10 and NFPA-70E; strong analytical skills and ability to