Field Service Technician II – Onsite Troubleshooting & Maintenance

Jobtailor

Philadelphia (Philadelphia County)

On-site

USD 42,000 - 65,000

Full time

9 days ago

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Job summary

Jobtailor is seeking a Field Service Technician to perform onsite troubleshooting, maintenance, and installation activities at customer sites in the Philadelphia area. You will follow defined procedures, document service outcomes, and coordinate with other teams to ensure timely completion of service requests.

Ideal candidates have 1+ year in field service or related roles, a valid driver’s license, and the ability to travel as needed.

Qualifications

High school diploma or equivalent.
Local candidate to the specified geographic area.
Authorized to work in the US.
Valid driver’s license and ability to travel to field sites.
1+ years of field service, technical support, or maintenance experience.
Ability to follow written procedures and safety requirements.

Responsibilities

Perform onsite first-line troubleshooting and basic maintenance.
Execute system resets and minor component replacements.
Assist with installation, setup, removal, and commissioning of equipment.
Conduct preventive maintenance including inspections, cleaning, and adjustments.
Document part usage and handle spare parts.
Record time worked and service outcomes in management tools.
Follow documented procedures and site safety guidelines.
Escalate complex issues to higher-level support.
Provide status updates and participate in service coordination meetings.