Field Service Technician II - On-Site Government Sites

Executive 1 Holding Company; Washington, Rockville (District of Columbia, MD); Sur place; USD 70 000 - 80 000; Plein temps

Avantages offerts par ce poste

Medical, Dental, and Vision Coverage

PTO

401(k) Matching

Résumé du poste

Human Touch LLC is looking for a skilled Field Service Technician II in Washington, DC to support complex systems across multiple government sites. You will perform hands-on technical support, installation, and ensure customer satisfaction in a fast-paced environment.

The ideal candidate will have a Bachelor's degree with 6 years of relevant experience, or a High School Diploma with 10 years. Benefits include medical coverage, PTO, and 401(k) matching.

Qualifications

• Strong technical knowledge of networked environments.
• Experience with PC and network hardware.
• Ability to obtain and maintain a Public Trust clearance.

Responsabilités

• Perform customer support activities including installation and repair of equipment.
• Conduct on-site installation and configuration.
• Diagnose and isolate equipment malfunctions.
• Provide technical support for hardware and software.

Connaissances

Technical proficiency

Customer service skills

Problem-solving

Troubleshooting

Formation

Bachelor’s degree (6 years experience) or High School Diploma (10 years experience)

Outils

Windows 10/11

MacOS

Networked environments

Description du poste

Human Touch LLC is looking for a skilled Field Service Technician II in Washington, DC to support complex systems across multiple government sites. You will perform hands-on technical support, installation, and ensure customer satisfaction in a fast-paced environment.

The ideal candidate will have a Bachelor's degree with 6 years of relevant experience, or a High School Diploma with 10 years. Benefits include medical coverage, PTO, and 401(k) matching.