Field Service Technician II - On-Site Government Sites

Executive 1 Holding Company; Washington, Rockville (District of Columbia, MD); On-site; USD 70,000 - 80,000; Full time

Benefits offered by this job

Medical, Dental, and Vision Coverage

PTO

401(k) Matching

Job summary

Human Touch LLC is looking for a skilled Field Service Technician II in Washington, DC to support complex systems across multiple government sites. You will perform hands-on technical support, installation, and ensure customer satisfaction in a fast-paced environment.

The ideal candidate will have a Bachelor's degree with 6 years of relevant experience, or a High School Diploma with 10 years. Benefits include medical coverage, PTO, and 401(k) matching.

Qualifications

• Strong technical knowledge of networked environments.
• Experience with PC and network hardware.
• Ability to obtain and maintain a Public Trust clearance.

Responsibilities

• Perform customer support activities including installation and repair of equipment.
• Conduct on-site installation and configuration.
• Diagnose and isolate equipment malfunctions.
• Provide technical support for hardware and software.

Skills

Technical proficiency

Customer service skills

Problem-solving

Troubleshooting

Education

Bachelor’s degree (6 years experience) or High School Diploma (10 years experience)

Tools

Windows 10/11

MacOS

Networked environments

Job description

Human Touch LLC is looking for a skilled Field Service Technician II in Washington, DC to support complex systems across multiple government sites. You will perform hands-on technical support, installation, and ensure customer satisfaction in a fast-paced environment.

The ideal candidate will have a Bachelor's degree with 6 years of relevant experience, or a High School Diploma with 10 years. Benefits include medical coverage, PTO, and 401(k) matching.