Field Service Technician II — Electronics & Copier Repair

Sharp Electronics Corporation USA; Beaufort (SC); On-site; USD 41,000 - 53,000; Full time

Benefits offered by this job

Healthcare plans

401k plan

Assistance program

Wellness program

Training & mentorship

Voluntary insurance

Culture of innovation

Job summary

Sharp Electronics Corporation USA is seeking a Field Service Representative (2) to manage a territory of Sharp equipment, perform installation, maintenance, and repair, and ensure customer satisfaction through effective communication.

The role requires 1–3 years in copier repair or electronics maintenance, a High School Diploma, and CompTIA A+ certification. Training and advancement opportunities are offered within a dynamic service team in the Beaufort, SC area.

Qualifications

• 1-3 years of experience in copier repair or repair and maintenance of electronic equipment.
• High School Diploma or equivalent mandatory.
• Technical vocational schooling preferred (electronics or electro-mechanical).
• Must possess CompTIA A+ certification.

Responsibilities

• Independently service and maintain a full territory in installation, maintenance, and repair of Sharp equipment with minimal supervision.
• Resolves at least 82% of service calls upon completion of training and territory assignment.
• Understands and properly performs all mechanical and electronic adjustments on equipment as outlined in the Technical Service Manual and Field Engineering Bulletins.
• Reads and interprets schematics and completes electrical troubleshooting as outlined in manuals and bulletins for Sharp products.
• Resolves all normal customer relations situations and communicates any unusual situations to a higher level.
• Keeps parts inventory and maintains exemplary inventory control and usage.

Skills

Copier repair

Electronic equipment maintenance

Electrical troubleshooting

Schematics reading

Education

High School Diploma or equivalent

Technical vocational schooling preferred

Tools

CompTIA A+ certification

Job description

Sharp Electronics Corporation USA is seeking a Field Service Representative (2) to manage a territory of Sharp equipment, perform installation, maintenance, and repair, and ensure customer satisfaction through effective communication.

The role requires 1–3 years in copier repair or electronics maintenance, a High School Diploma, and CompTIA A+ certification. Training and advancement opportunities are offered within a dynamic service team in the Beaufort, SC area.