Field Service Technician II — ATM & Self-Checkout Expert

NCR Atleos Corporation; Texas; Hybrid; USD 45,000 - 58,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Life Insurance

Vision Insurance

Short/Long Term Disability

Paid Vacation

401k

Job summary

NCR Atleos in Amarillo, TX is hiring a Field Service Technician II to install, maintain, and repair self-service equipment for major retailers and banks. You will provide hands-on service, learn our systems, and support customers in a high-availability environment.

The role offers comprehensive training, relocation/travel opportunities within North America, and benefits for full-time employees. Competitive salary is offered based on experience.

Qualifications

• Local candidate to the specific geographic area.
• Authorized to work in the United States.
• Ability to perform essential job functions including travel and shifts.

Responsibilities

• Perform customer installations, maintenance, and service calls promptly and effectively
• Service and repair electromechanical equipment, including ATMs and self-checkout systems, within an assigned territory
• Perform scheduled maintenance, corrective repairs, and system overhauls
• Diagnose and resolve issues involving hardware, software, networking, and system configurations
• Manage network faults, system access, security settings, and remote connectivity
• Organize and triage customer issues, addressing problems proactively when possible
• Communicate with customers in an open, helpful, and professional manner focused on resolution
• Participate in virtual and hands-on training programs provided by NCR Atleos
• Comply with NCR Atleos policies, including Shared Values, Code of Conduct, health and safety standards, accurate timekeeping, and fleet and safe driving requirements
• Perform other related duties consistent with qualifications and business needs
• May be reassigned to adjacent service territories during standard shifts to meet operational needs; managers will strive to communicate in advance whenever possible to minimize schedule disruptions
• May elect to participate in overnight travel assignments to support broader service coverage; all travel follows established company policy and reimbursement guidelines

Skills

PC skills

Driver's license

Operating system familiarity

Job description

NCR Atleos in Amarillo, TX is hiring a Field Service Technician II to install, maintain, and repair self-service equipment for major retailers and banks. You will provide hands-on service, learn our systems, and support customers in a high-availability environment.

The role offers comprehensive training, relocation/travel opportunities within North America, and benefits for full-time employees. Competitive salary is offered based on experience.