Field Service Technician II — ATM & Self-Checkout Expert

NCR Atleos; Texas; Presencial; USD 45.000 - 58.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Medical Insurance

Dental Insurance

Life Insurance

Vision Insurance

Short/Long Term Disability

Paid Vacation

401k

Descripción de la vacante

NCR Atleos is seeking a Field Service Technician II based in El Paso, TX, to install, maintain, and repair electromechanical self‑service systems for retail and financial clients.

You will diagnose hardware, software, and network issues, coordinate with customers, and participate in NCR Atleos training programs to grow your skills while supporting 24/7 service coverage. This role requires travel within the territory and a commitment to safety and quality.

Formación

• Local candidate for the specific geographic area.
• 1+ years of related experience.
• Authorized to work in the United States.
• At least 19 years of age.
• Valid driver’s license and driving record that meets NCR Atleos fleet requirements.
• PC skills, basic electronic skills, and operating system familiarity.

Responsabilidades

• Perform customer installations, maintenance, and service calls promptly and effectively.
• Service and repair electromechanical equipment, including ATMs and self‑checkout systems, within an assigned territory.
• Perform scheduled maintenance, corrective repairs, and system overhauls.
• Diagnose and resolve issues involving hardware, software, networking, and system configurations.
• Manage network faults, system access, security settings, and remote connectivity.
• Organize and triage customer issues, addressing problems proactively when possible.
• Communicate with customers in an open, helpful, and professional manner focused on resolution.
• Participate in virtual and hands‑on training programs provided by NCR Atleos.
• Comply with NCR Atleos policies, including Shared Values, Code of Conduct, health and safety standards, accurate timekeeping, and fleet and safe driving requirements.
• Perform other related duties consistent with qualifications and business needs.
• May be reassigned to adjacent service territories during standard shifts to meet operational needs; managers will strive to communicate in advance whenever possible to minimize schedule disruptions.
• May elect to participate in overnight travel assignments to support broader service coverage; all travel follows established company policy and reimbursement guidelines

Conocimientos

PC skills

Electronic skills

Operating system familiarity

Herramientas

A+ Certification

CompTIA

Network+ Certification

Descripción del empleo

NCR Atleos is seeking a Field Service Technician II based in El Paso, TX, to install, maintain, and repair electromechanical self‑service systems for retail and financial clients.

You will diagnose hardware, software, and network issues, coordinate with customers, and participate in NCR Atleos training programs to grow your skills while supporting 24/7 service coverage. This role requires travel within the territory and a commitment to safety and quality.