Field Service Technician II — ATM & Self-Checkout

NCR Atleos; San Antonio (TX); Hybrid; USD 45,000 - 58,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Life Insurance

Vision Insurance

Paid Vacation

401k

Job summary

NCR Atleos in San Antonio, TX seeks a Field Service Technician II who will install, service, and repair ATMs and self-checkout systems across a defined territory. You’ll diagnose hardware, software, networking issues, and coordinate with customers for timely resolutions.

The role includes ongoing training, a strong safety culture, and opportunities to advance in a growing, customer‑facing service organization supporting leading retailers and banks.

Qualifications

• Local candidate to the specific geographic area.
• Authorized to work in the United States.
• At least 19 years of age.
• Valid driver’s license and driving record that meets NCR Atleos fleet requirements.
• PC skills, basic electronic skills, and operating system familiarity.

Responsibilities

• Perform customer installations, maintenance, and service calls promptly and effectively.
• Service and repair electromechanical equipment, including ATMs and self-checkout systems, within an assigned territory.
• Perform scheduled maintenance, corrective repairs, and system overhauls.
• Diagnose and resolve issues involving hardware, software, networking, and system configurations.
• Manage network faults, system access, security settings, and remote connectivity.
• Organize and triage customer issues, addressing problems proactively when possible.
• Communicate with customers in an open, helpful, and professional manner focused on resolution.
• Participate in virtual and hands-on training programs provided by NCR Atleos.
• Comply with NCR Atleos policies, including Shared Values, Code of Conduct, health and safety standards, accurate timekeeping, and fleet and safe driving requirements.
• Perform other related duties consistent with qualifications and business needs.

Skills

PC skills

Basic electronic skills

Operating system familiarity

Job description

NCR Atleos in San Antonio, TX seeks a Field Service Technician II who will install, service, and repair ATMs and self-checkout systems across a defined territory. You’ll diagnose hardware, software, networking issues, and coordinate with customers for timely resolutions.

The role includes ongoing training, a strong safety culture, and opportunities to advance in a growing, customer‑facing service organization supporting leading retailers and banks.