Field Service Technician II: ATM & Self-Checkout Pro

NCR Atleos; Amarillo (TX); Hybrid; USD 45,000 - 58,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Life Insurance

Vision Insurance

Short/Long Term Disability

Paid Vacation

401k

Job summary

NCR Atleos in Amarillo, TX, seeks a Field Service Technician II to install, service, and maintain electromechanical equipment, including ATMs and self-checkout systems, across a defined territory. You will work from a dynamic field team with training provided to ensure high-quality customer outcomes.

The role requires mechanical aptitude, PC skills, and a willingness to travel; starting salary ranges from $45,000 to $58,000 per year with full benefits and opportunities for growth within NCR

Qualifications

• PC skills, basic electronic skills, and operating system familiarity
• Ability to perform essential job functions including prolonged travel with several hours of driving per day
• Rotating and weekend shifts, lifting up to 50 lbs, bending, squatting, standing, walking, sitting, reaching, and repetitive hand movements

Responsibilities

• Perform customer installations, maintenance, and service calls promptly and effectively
• Service and repair electromechanical equipment, including ATMs and self-checkout systems, within an assigned territory
• Perform scheduled maintenance, corrective repairs, and system overhauls
• Diagnose and resolve issues involving hardware, software, networking, and system configurations
• Manage network faults, system access, security settings, and remote connectivity
• Organize and triage customer issues, addressing problems proactively when possible
• Communicate with customers in an open, helpful, and professional manner focused on resolution
• Participate in virtual and hands-on training programs provided by NCR Atleos
• Comply with NCR Atleos policies, including Shared Values, Code of Conduct, health and safety standards, accurate timekeeping, and fleet and safe driving requirements
• Perform other related duties consistent with qualifications and business needs
• May be reassigned to adjacent service territories during standard shifts to meet operational needs; managers will strive to communicate in advance whenever possible to minimize schedule disruptions
• May elect to participate in overnight travel assignments to support broader service coverage; all travel follows established company policy and reimbursement guidelines

Job description

NCR Atleos in Amarillo, TX, seeks a Field Service Technician II to install, service, and maintain electromechanical equipment, including ATMs and self-checkout systems, across a defined territory. You will work from a dynamic field team with training provided to ensure high-quality customer outcomes.

The role requires mechanical aptitude, PC skills, and a willingness to travel; starting salary ranges from $45,000 to $58,000 per year with full benefits and opportunities for growth within NCR