Field Service Technician I - On-Site & Travel Ready

Canon; Tukwila (WA); On-site; USD 28,000 - 36,000; Full time

Benefits offered by this job

Employee referral bonus

Employee discounts

Dress for Your Day attire program

Volunteer opportunities to give back

Swag! Canon welcome kit and merch

Job summary

Canon U.S.A., Inc. Tukwila, Washington, is seeking a Field Service Technician I to maintain Canon-supported equipment through on-site and shop maintenance. You will report to your manager, address product issues, and ensure service standards meet customer expectations.

The role requires a High School diploma or equivalent, a valid driver’s license, and the ability to lift 50 pounds while traveling as needed. A 120-day PDIF introduction is included.

Qualifications

• Customer-facing role experience preferred.
• Ability to complete the 120-day introductory PDIF class.
• Valid driver’s license and acceptable driving record.
• Must be able to lift 50 pounds and be active >50% of the time.

Responsibilities

• Deliver Field/Shop/on-site maintenance to meet customer demands with efficiency and accuracy.
• Report product failure trends and serviceability issues with proper documentation.
• Maintain all technical information, Field Service and Expense reports, and Canon property.
• Demonstrate strong customer communication and satisfaction skills.
• Support branch/district metrics through consistent performance of assigned machines.

Skills

Customer-facing

Communication

Basic IT understanding

Education

High School diploma or equivalent

Job description

Canon U.S.A., Inc. Tukwila, Washington, is seeking a Field Service Technician I to maintain Canon-supported equipment through on-site and shop maintenance. You will report to your manager, address product issues, and ensure service standards meet customer expectations.

The role requires a High School diploma or equivalent, a valid driver’s license, and the ability to lift 50 pounds while traveling as needed. A 120-day PDIF introduction is included.