Field Service Technician I - Integrated Automation (Airports)

ZipRecruiter; Los Angeles (CA); Remote; USD 46,000 - 70,000; Full time

Job summary

A leading global provider of intelligent sensors is seeking a candidate for a remote position with travel up to 90%. The role supports SICK Services and Products throughout North America, requiring strong communication and technical skills. Ideal candidates should have a two-year degree or equivalent experience and be willing to travel extensively.

Benefits

17 PTO days

Medical insurance

Vision insurance

Dental insurance

Life benefits

401k

Qualifications

• 0-3 years of field service experience required.
• Willingness to travel domestically and internationally up to 85%.

Responsibilities

• Provide excellent customer service by managing expectations effectively.
• Perform onsite commissioning, start-up support, monitor equipment, and make adjustments as needed.
• Troubleshoot, diagnose, and replace SICK equipment properly.

Skills

Communication

Organizational Skills

Interpersonal Skills

Education

Two-year college degree

Four-year degree

Tools

SOPAS

CLV Setup software

Job description

Job Description

This is a remote position with travel up to 90% of the time. Ideal candidate should live close to a US airport.
Our airport team works a variety of alternate shifts including nights/weekends.

ABOUT SICK:

SICK is a leading global provider of intelligent sensors, systems, and services for factory, logistics, and process automation applications. With more than 1,000 patents, innovation and technology are at its core. This focus on innovation and “Sensor Intelligence” have allowed SICK to develop products for every phase of production across industries such as automotive, packaging, electronics, food and beverage, consumer goods, storage and conveyor, robotics, material handling, oil and gas, chemical, power, maritime, and more. Our focus on Sensor Intelligence enables Industry 4.0 and the Industrial Internet of Things for our customers.

COMPENSATION & BENEFITS:

The starting base salary range for this position is $46,480 - $69,025, based on experience, skills, education, and other factors. Our comprehensive benefits package includes 17 PTO days, medical, vision, dental insurance, life benefits, 401k, and more. Click here to learn more about our benefits.

POSITION SUMMARY:

This role primarily supports SICK Services and Products throughout North America.

RESPONSIBILITIES:

• Provide excellent customer service by managing expectations effectively.
• Support various Service Organization programs.
• Build support structures with SICK equipment, requiring hand tools and basic construction knowledge.
• Make electrical connections of SICK equipment.
• Configure SICK products using laptops and configuration software.
• Perform onsite commissioning, start-up support, monitor equipment, and make adjustments as needed.
• Troubleshoot, diagnose, and replace SICK equipment properly.
• Maintain regular attendance and punctuality.
• Provide accurate service reports, timecards, and expense reports.
• Attend required training sessions.
• Perform other duties as assigned.

QUALIFICATIONS:

Education and Experience:

• Two-year college degree, technical school, or equivalent work experience required. A four-year degree is preferred.
• 0-3 years of field service experience.

Other Qualifications:

• Willingness to travel domestically and internationally up to 85%.
• Ability to work alternative schedules including weekends, nights, and on-call hours.
• Strong communication, organizational, and interpersonal skills.
• Legally permitted to work in the U.S.

POSITION SPECIFIC QUALIFICATIONS:

• Complete logistics automation product boot camp and all required training.
• Install, test, and commission fixed depth of field scanners, auto-focus scanners, and CDM module systems.
• Knowledge of SOPAS and CLV Setup software; ability to write simple evaluation conditions.
• Read CAD designs, wiring diagrams, and schematics.
• Complete administrative tasks such as expense reports and daily reports.
• Assemble scanner system frames.
• Work effectively in a team environment with senior technicians.

CORE COMPETENCIES:

Ethics and Integrity, Personal Growth and Learning, Customer Focus, Personal Accountability, Building Effective Relationships

If you thrive in a fast-paced, team-oriented environment with growth opportunities, apply online at www.sickusa.com. SICK is an equal opportunity employer committed to diversity and inclusion.