Field Service Technician I - Integrated Automation (Airports)

ZipRecruiter; Las Vegas (NV); Remote; USD 46,000 - 70,000; Full time

Job summary

A leading global provider of intelligent sensors is seeking a Field Service Technician to support their services across North America. This remote position requires travel up to 90%. Ideal candidates will possess strong communication skills and a technical background. Responsibilities include customer service, equipment commissioning, and troubleshooting. SICK offers a competitive salary and comprehensive benefits package, including 17 PTO days and a 401k plan.

Benefits

17 PTO days

Medical insurance

Vision insurance

Dental insurance

Life benefits

401k

Qualifications

• 0–3 years of field service experience required.
• Legally permitted to work in the United States.

Responsibilities

• Provide excellent customer service by managing expectations effectively.
• Perform onsite commissioning of installed equipment following established criteria.
• Troubleshoot, diagnose, and replace SICK equipment.

Skills

Communication

Organizational Skills

Interpersonal Skills

Education

Two-year college degree

Four-year college degree

Tools

SOPAS

CLV Setup software

Job description

Job Description

This is a remote position with travel up to 90% of the time. Ideal candidate should live close to a US airport.
Our airport team works a variety of alternate shifts including nights/weekends.

ABOUT SICK:

SICK is a leading global provider of intelligent sensors, systems, and services for factory, logistics, and process automation applications. With more than 1,000 patents, innovation and technology are at its core. This focus on innovation and "Sensor Intelligence" has allowed SICK to develop products for every phase of production in various industries including automotive, packaging, electronics, food and beverage, consumer goods, storage and conveyor, robotics, material handling, oil and gas, chemical, power, maritime industries, and more. In addition, SICK’s focus on Sensor Intelligence helps make Industry 4.0 or the Industrial Internet of Things a reality for its customers.

COMPENSATION & BENEFITS:

Our base salary is part of our total compensation package and is determined within a range. The starting base salary range for this position is listed below. Actual starting salary will depend on experience, skill set, education, performance, licenses/certifications, business needs, and other factors permitted by law.

Starting Base Annual Salary Range: $46,480 - $69,025

BENEFITS:

SICK offers a comprehensive and competitive benefits package including 17 PTO days, medical, vision, dental insurance, life benefits, 401k, and more. Click here to view more about our benefits!

POSITION SUMMARY:

This position primarily supports SICK Services and Products across North America.

RESPONSIBILITIES:

• Provide excellent customer service by managing expectations effectively.
• Support various Service Organization programs.
• Build support structures with SICK equipment, requiring hand tools and basic construction knowledge.
• Make electrical connections of SICK equipment.
• Configure SICK products using laptops and configuration software.
• Perform onsite commissioning of installed equipment following established criteria.
• Support startup, monitor operation, and adjust as needed.
• Troubleshoot, diagnose, and replace SICK equipment.
• Maintain regular attendance and timeliness.
• Provide accurate service reports, timecards, and travel expenses.
• Attend required training sessions.
• Perform other duties as assigned.

QUALIFICATIONS:

Education and Experience:

• Two-year college degree, technical school, or equivalent work experience required. A four-year college degree is preferred.
• 0–3 years of field service experience.

Other Qualifications:

• Travel up to 85% domestically and internationally.
• Availability for alternative schedules including weekends, nights, and on-call hours.
• Strong communication, organizational, and interpersonal skills.
• Legally permitted to work in the United States.

POSITION SPECIFIC QUALIFICATIONS:

• Complete logistics automation product boot camp training.
• Complete all assigned SICK training (LMS, SIA-Online, on-the-job).
• Install, test, and commission at least two fixed depth of field scanners.
• Install, test, and commission at least two auto-focus scanners.
• Install, test, and commission a minimum of two CDM module CLV based master/slave scanner systems.
• Knowledge of SOPAS and CLV Setup software; ability to write evaluation conditions and output formats.
• Read CAD designs, blueprints, wiring diagrams, schematics.
• Complete administrative tasks such as expense reports, daily reports, PMI’s.
• Assemble scanner system frames.
• Work effectively with senior technicians in a team environment.

CORE COMPETENCIES:

Ethics and Integrity, Personal Growth, Customer Focus, Personal Accountability, Building Relationships

If you thrive in a fast-paced, team-oriented environment with growth opportunities, we want to hear from you! Visit www.sickusa.com to apply online. SICK is an equal opportunity employer that considers all qualified applicants without regard to race, color, religion, sex, national origin, age, disability, veteran status, or other protected categories.