Field Service Technician I - Integrated Automation (Airports)

ZipRecruiter; Denver (CO); Remote; USD 46,000 - 70,000; Full time

Job summary

A leading company in intelligent sensors seeks a Field Service Technician to support various services and products across North America. This remote role requires strong communication skills and the ability to work flexible hours, including weekends and nights. The position offers a competitive salary and comprehensive benefits, including PTO and insurance options. Ideal candidates will have a technical degree or equivalent experience and be comfortable with extensive travel.

Benefits

17 PTO days

Medical insurance

Vision insurance

Dental insurance

Life benefits

401k plan

Qualifications

• 0–3 years of field service experience required.
• Legally permitted to work in the United States.

Responsibilities

• Provide excellent customer service by managing expectations effectively.
• Monitor equipment operation, troubleshoot, diagnose, and replace as needed.
• Complete accurate service reports, timecards, and travel expenses.

Skills

Communication

Organizational Skills

Interpersonal Skills

Education

Two-year college degree

Four-year degree

Tools

SOPAS

CLV setup software

Job description

Job Description

This is a remote position with travel up to 90% of the time. The ideal candidate should live close to a US airport.

Our airport team works a variety of alternate shifts, including nights and weekends.

ABOUT SICK:

SICK is a leading global provider of intelligent sensors, systems, and services for factory, logistics, and process automation applications. With more than 1,000 patents, innovation and technology are at its core. This focus on innovation and “Sensor Intelligence” has enabled SICK to develop products for every phase of production across various industries, including automotive, packaging, electronics, food and beverage, consumer goods, storage and conveyor, robotics, material handling, oil and gas, chemical, power, maritime industries, and more. Our emphasis on Sensor Intelligence helps make Industry 4.0 or the Industrial Internet of Things a reality for our customers.

COMPENSATION & BENEFITS:

The starting base salary range for this position is $46,480 - $69,025, determined based on experience, skills, education, performance, licenses/certifications, and other factors. Our benefits include 17 PTO days, medical, vision, dental insurance, life benefits, a 401k plan, and more. Click here to view more about our benefits!

POSITION SUMMARY:

This role primarily supports various SICK Services and Products throughout North America.

RESPONSIBILITIES:

• Provide excellent customer service by managing expectations effectively.
• Support various Service Organization programs.
• Build support structures with SICK equipment, requiring hand tools and basic construction knowledge.
• Make electrical connections of SICK equipment.
• Configure SICK products using laptops and configuration software.
• Provide onsite commissioning and start-up support for installed equipment.
• Monitor equipment operation, troubleshoot, diagnose, and replace as needed.
• Maintain regular attendance and punctuality.
• Complete accurate service reports, timecards, and travel expenses.
• Attend required training sessions.
• Perform other duties as assigned.

QUALIFICATIONS:

Education and Experience:

• Two-year college degree, technical school, or equivalent work experience required. A four-year degree is preferred.
• 0–3 years of field service experience.

Other Qualifications:

• Travel up to 85% domestically and internationally.
• Availability for alternative schedules, including weekends, nights, and on-call hours.
• Strong communication, organizational, and interpersonal skills.
• Legally permitted to work in the United States.

POSITION SPECIFIC QUALIFICATIONS:

• Complete logistics automation product boot camp training.
• Complete all assigned SICK training modules.
• Install, test, and commission at least two single-line fixed depth of field scanners, two auto-focus scanners, and two CDM module CLV-based scanner systems.
• Basic knowledge of SOPAS and CLV setup software; ability to write simple evaluation conditions.
• Ability to read CAD designs, blueprints, wiring diagrams, and schematics.
• Complete administrative tasks such as expense reports and daily reports.
• Assemble scanner system frames.
• Work effectively with senior technicians in a team environment.

CORE COMPETENCIES:

Ethics and Integrity, Personal Growth and Learning, Customer Focus, Personal Accountability, Building Effective Relationships

If you thrive in a fast-paced, team-oriented environment that offers growth opportunities, we encourage you to apply! Qualified candidates can apply online. Visit us at www.sickusa.com.

SICK is an equal opportunity employer that considers all qualified applicants without regard to race, color, religion, sex, national origin, age, disability, protected veteran status, or any other protected category.