Field Service Technician I — Install, Repair & Travel

JetPay now NCR Payment Solutions; Virginia Beach (VA); On-site; USD 26,000 - 28,000; Full time

Benefits offered by this job

7 paid holidays

6 paid floating holidays

Vacation – up to 80 hours first year

401K savings and retirement plan

Company provided vehicle

Medical insurance available

Job summary

NCR Voyix is seeking a Field Service Technician I to support major retail customers with on-site service, installation, and maintenance across an assigned territory. You will be trained through NCR Voyix programs and work with a team to provide fast, reliable support.

The role requires a clean driving record, electrical/PC aptitude, and ability to travel; rotating shifts and overtime are common, with benefits starting immediately.

Qualifications

• Local candidate to specific geographic area.
• Authorized to work in the US.
• At least 18 years of age.
• Have a valid driver’s license and driving record that satisfies NCR fleet requirements.
• PC skills, basic electronic skills, and some specific hardware and operating system familiarity.
• Ability to perform essential functions of the job with or without a reasonable accommodation.
• Prolonged travel with driving several hours per day.
• Rotating and weekend shifts.
• Flexible shift work – Rotating shifts within set teams including morning, afternoon, and evening start times with some holidays.
• Carrying and lifting tools, parts, and equipment weighing up to 75 lbs. without assistance, up to 150 lbs. with assistance.
• Bending, squatting, walking, standing, sitting, reaching, working with your hands, and repetitively grasping and manipulating objects of varying size.
• Willing to be trained on and operate small scale scissor lifts in retail environments to service or replace networking equipment such as access points or switches.

Responsibilities

• Perform customer installation, maintenance, and service calls promptly and effectively.
• Service electromechanical equipment like self-checkout systems within an assigned territory
• Perform maintenance, repair, PM work, and system overhauls.

Skills

Field service orientation

Mechanical aptitude

Customer interaction

PC skills

Education

High school diploma or equivalent

Job description

NCR Voyix is seeking a Field Service Technician I to support major retail customers with on-site service, installation, and maintenance across an assigned territory. You will be trained through NCR Voyix programs and work with a team to provide fast, reliable support.

The role requires a clean driving record, electrical/PC aptitude, and ability to travel; rotating shifts and overtime are common, with benefits starting immediately.