Field Service Technician — Home-Nightly + $1,000 Bonus & Training

Sagent LLC; Seattle (WA); On-site; USD 52,000 - 86,000; Full time

Benefits offered by this job

$1,000 special hiring bonus

Overtime opportunities

Mileage reimbursement

Medical, dental, vision benefits

401(k) with company match

Paid time off and holidays

Onboarding and technical training

Tools, laptop, test equipment provided

Assigned regional territory

Ongoing technical support

Job summary

Sagent LLC is seeking a Field Service Technician to service a regional territory with a focus on troubleshooting, repair, and preventative maintenance of commercial equipment used in grocery and retail environments. The role offers independence, training, and the chance to work with a supportive team.

You’ll be home nightly in most cases, travel daily within your region, and receive onboarding and ongoing technical training. A valid driver’s license and mechanical aptitude are required.

Qualifications

• Strong mechanical aptitude and technical problem-solving skills.
• Experience installing, repairing, maintaining, or troubleshooting equipment.
• Experience with electromechanical systems, electronics, instrumentation, equipment repair, maintenance, IT hardware, or a related technical field.
• Ability to learn new equipment, technology, and diagnostic tools.
• Strong customer-service and communication skills.
• Ability to work independently, stay organized, and manage a field-based schedule.
• Valid driver's license and satisfactory driving record.
• Residence within the assigned service territory.

Responsibilities

• Troubleshoot and repair mechanical, electrical, electronic, software, and PC-based equipment.
• Perform preventative maintenance, calibrations, repairs, and equipment installations.
• Diagnose equipment issues and determine appropriate solutions.
• Work directly with customers to communicate findings and completed service work.
• Manage service calls and required documentation throughout your day.
• Maintain company-issued tools, equipment, and assigned service parts.
• Partner with technical support and other Field Service Technicians when additional expertise is needed.
• Follow applicable safety, quality, and regulatory requirements.

Skills

Mechanical aptitude

Technical problem-solving

Customer service

Driving

Independence

Job description

Sagent LLC is seeking a Field Service Technician to service a regional territory with a focus on troubleshooting, repair, and preventative maintenance of commercial equipment used in grocery and retail environments. The role offers independence, training, and the chance to work with a supportive team.

You’ll be home nightly in most cases, travel daily within your region, and receive onboarding and ongoing technical training. A valid driver’s license and mechanical aptitude are required.