Field Service Technician — Home Appliances & Electronics

LG Electronics North America

Town of Florida (NY)

On-site

USD 3,478,000 - 4,098,000

Full time

46 hours ago
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Benefits offered by this job

No-cost medical, dental, vision, and 0
401(k) with company match
Generous paid time off
Short-Term Incentives
Mental health resources
Parental leave
Life and disability Insurance

Job summary

LG Electronics North America is hiring a Field Service Technician (DMST) in the Miami, FL area. You will service LG home appliances, TVs, and A/C units at customer homes, diagnose issues, and perform on-site repairs with professional conduct.

The role requires at least 1 year in a technical field service, valid driver’s license, EPA certification, and the ability to lift up to 50 pounds. Travel and on-site visits are essential parts of the job with performance-based metrics.

Qualifications

  • Minimum 1 year experience in a technical field service role.
  • Experience repairing major appliances (Refrigeration, cooking, cleaning).
  • Experience using diagnostic tools and hand tools.
  • Ability to troubleshoot and document product issues.
  • Valid Driver’s license in good standing and EPA certification.

Responsibilities

  • Travel to customer locations in the Miami, FL area to service LG equipment.
  • Diagnose problems, perform repairs, and replace parts as needed.
  • Accurately complete paperwork and data entry after each job.
  • Meet or exceed customer satisfaction and performance metrics.

Skills

Troubleshooting
Appliance repair
Diagnostic tools
EPA Certification
Valid driver’s license

Tools

Diagnostic test equipment
Hand tools

Job description

LG Electronics North America is hiring a Field Service Technician (DMST) in the Miami, FL area. You will service LG home appliances, TVs, and A/C units at customer homes, diagnose issues, and perform on-site repairs with professional conduct.

The role requires at least 1 year in a technical field service, valid driver’s license, EPA certification, and the ability to lift up to 50 pounds. Travel and on-site visits are essential parts of the job with performance-based metrics.

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