Field Service Technician – Heavy Equipment & Hydraulics

Cargotec Corporation; Oshkosh (WI); On-site; USD 102,868,147 - 119,630,784; Full time

Benefits offered by this job

Sign-on bonus

Health & vision

Dental

Life insurance

401k match

Paid time off

Career growth

Tuition reimbursement

Referral program

Company laptop & phone

Job summary

Hiab USA, Inc. is seeking a field service technician to perform preventive maintenance, safety checks, corrective actions, upgrades and refurbishment on equipment at customer sites across Wisconsin, with the Oshkosh facility as a base and travel to Madison and surrounding areas.

This role requires 100% travel, a valid driver's license, DOT medical card, and a strong focus on safety, documentation, and customer satisfaction while upholding Hiab quality standards.

Qualifications

• Must obtain and maintain a 1-year DOT Medical Card.
• Valid Driver’s License required; no more than one moving violation in the last year, or two in two years.
• High School diploma or equivalent.
• 5+ years of mechanical, hydraulic and electrical operations.
• Own tools required.
• Willingness to travel 100%.
• Know, understand and comply with Hiab USA, Inc. Operating and Technical Procedures and Workplace Instructions.

Responsibilities

• Inspect, service, and troubleshoot equipment per manager’s instructions (Forklifts, Knuckle Boom Cranes, Loaders, Liftgates, Hooklifts, Skiploaders & Hoists).
• Follow applicable safety rules, practices and environmental requirements.
• Stay up to date with technical bulletins and complete courses when instructed by District Service Manager.
• Respond to customer queries and concerns to maximise customer satisfaction.
• Keep adequate records, maintain documentation & submit daily reports as directed.
• Recognize sales opportunities and communicate to District Service Manager.
• Coach/tutor junior colleagues and trainees as necessary.
• Conduct self to promote a positive Hiab brand image and follow Quality System.

Skills

DOT Medical Card

Driver's license

Mechanics

Diagnostics

Troubleshooting

Own tools

Travel 100%

Education

High School diploma

Job description

Hiab USA, Inc. is seeking a field service technician to perform preventive maintenance, safety checks, corrective actions, upgrades and refurbishment on equipment at customer sites across Wisconsin, with the Oshkosh facility as a base and travel to Madison and surrounding areas.

This role requires 100% travel, a valid driver's license, DOT medical card, and a strong focus on safety, documentation, and customer satisfaction while upholding Hiab quality standards.