Field Service Technician – Fuel Cell Systems (On-Site)

Plug Power; Bedford (Bedford County); On-site; USD 34,000 - 39,000; Part time

Benefits offered by this job

Health, Dental & Vision Insurance

401(k) with company match

Bonus eligibility

Paid time off

Paid holidays

Lifestyle Reimbursement Program

Education Assistance

Employee Assistance Program

Job summary

The Field Service Technician role at Plug Power Inc. focuses on servicing fuel cells in electric lift trucks at a client site, including preventative maintenance and breakdown resolution.

The position emphasizes strong technical, communication, and interpersonal skills with significant customer exposure. Key duties include diagnostics, field retrofits, and equipment upgrades, plus on-call support and parts purchasing.

Qualifications

• Minimum high school diploma or equivalent with technical electrical coursework.
• Three or more years of direct mechanical and electrical troubleshooting experience.
• Valid driver's license with clean driving record and ability to operate a vehicle.
• Ability to lift 50 pounds regularly, unassisted.
• Knowledge of lift truck operation and applications preferred.
• General mechanical aptitude and computer skills (Word, PowerPoint, Excel, Outlook).
• Strong verbal and written communication and independent work capability.

Responsibilities

• Maintenance and service of fuel cells at customer sites.
• Diagnostics, troubleshooting, and evaluations to maintain the fleet at a location.
• Perform field retrofits and software/hardware upgrades to existing fuel cells.
• Provide on-call and emergency support to customers as required.
• Purchase tools, equipment, and parts for customer service and support.
• Travel as required for business needs and safe driving adherence.
• Represent Plug Power professionally in all interactions.

Skills

Electrical troubleshooting

Mechanical troubleshooting

Computer skills

Communication skills

Independent work

Education

High school diploma or equivalent with technical electrical coursework

Formal training/education may substitute for experience

Job description

The Field Service Technician role at Plug Power Inc. focuses on servicing fuel cells in electric lift trucks at a client site, including preventative maintenance and breakdown resolution.

The position emphasizes strong technical, communication, and interpersonal skills with significant customer exposure. Key duties include diagnostics, field retrofits, and equipment upgrades, plus on-call support and parts purchasing.