Field Service Technician - Fuel Cell Systems (Hybrid)

Ballard Power Systems; New York (NY); Hybrid; USD 56,000 - 74,000; Full time

Job summary

Ballard Power Systems in New York, NY is hiring a Field Service Technician to repair, refurbish, test, and maintain fuel cell modules for customers. This role blends hands-on technical work with travel and on-site support in a hybrid work model.

You will diagnose mechanical and electrical issues, perform functional and leak testing, train customers and service partners, and document repairs and service activities.

Qualifications

• Technical diploma, trade certification, or equivalent education in mechanical/electrical/mechatronics or related fields.
• 2+ years of field service, equipment maintenance, or hands-on technical service experience.
• Experience with fuel cells, hydrogen systems, or electro-mechanical products is an asset.

Responsibilities

• Repair, refurbishment, testing, and maintenance of fuel cell modules and components in the field.
• Diagnose and troubleshoot mechanical and electrical issues on fuel cell modules.
• Travel frequently to customer sites for maintenance, repairs, and commissioning support.
• Train customers and service partners on repair procedures and best practices.
• Document repairs, testing, and service activities for quality and traceability.

Skills

Mechanical troubleshooting

Electrical troubleshooting

Reading schematics

Diagnostic tools

Time management

Communication skills

Education

Technical diploma or equivalent in Mechanical/Electrical/Mechatronics

Tools

Diagnostic tools & test equipment

Service documentation systems

MS Office

Job description

Ballard Power Systems in New York, NY is hiring a Field Service Technician to repair, refurbish, test, and maintain fuel cell modules for customers. This role blends hands-on technical work with travel and on-site support in a hybrid work model.

You will diagnose mechanical and electrical issues, perform functional and leak testing, train customers and service partners, and document repairs and service activities.