Field Service Technician – Forklifts & Cranes | $3k Sign-On

Hiab USA; North Charleston (SC); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Sign-on bonus $3,000

Health, vision, dental insurance

401k with 6% match

Paid time off & holidays

Tuition reimbursement

Referral program

Company-provided cell phone, laptop &/

Credit card for business use

Job summary

Hiab USA is seeking a skilled service technician to perform preventive maintenance and repairs on our lifting and material handling equipment at assigned locations in South Carolina. You will follow Manager's instructions and maintain productive customer relationships.

This role requires 3+ years of mechanical, hydraulic and electrical experience, a valid driver's license, and the ability to obtain a DOT medical card. We offer a sign-on bonus and a comprehensive benefits package.

Qualifications

• DOT Medical Card required and maintained for the role.
• Valid Driver's License required.
• No more than 1 moving violation in past year; up to 2 in two years.
• High School diploma or equivalent required.
• 3+ years of mechanical, hydraulic and electrical operations.
• Strong diagnostic and troubleshooting skills.
• Own tools required.
• Adhere to Hiab USA, Inc. procedures and Workplace Instructions.

Responsibilities

• Inspect, perform service, troubleshoot (preventive maintenance, safety checks, upgrades and refurbishment) on forklifts, knuckle boom cranes, loaders, liftgates, hooklifts, skiploaders and hoists in line with Manager's instructions.
• Follow safety rules, agreed working practices and environmental requirements.
• Stay up to date with technical bulletins and complete courses when instructed by the District Service Manager.
• Respond to customer queries and concerns to maximize customer satisfaction and follow Hiab Customer Satisfaction Guidelines.
• Keep adequate records, maintain documentation and submit daily reports in the format specified by the District Service Manager.
• Recognize sales opportunities and communicate to District Service Manager.
• Coach/tutor junior colleagues and trainees as necessary.
• Conduct self at all times in a way that promotes a positive image of the Hiab brand and follow rules of the Quality System.

Skills

Mechanical experience

Hydraulic systems

Electrical systems

Diagnostic & troubleshooting

Hiab procedures knowledge

Education

High School diploma or equivalent

Tools

Own tools

Job description

Hiab USA is seeking a skilled service technician to perform preventive maintenance and repairs on our lifting and material handling equipment at assigned locations in South Carolina. You will follow Manager's instructions and maintain productive customer relationships.

This role requires 3+ years of mechanical, hydraulic and electrical experience, a valid driver's license, and the ability to obtain a DOT medical card. We offer a sign-on bonus and a comprehensive benefits package.