Field Service Technician: Travel & Upgrades Expert

Cargotec Corporation; Roanoke (VA); On-site; USD 4,945,584 - 5,751,480; Full time

Benefits offered by this job

Sign-on Bonus

Health and Life Insurance

401k with match

Paid time off

Tuition Reimbursement

Company Phone & Laptop

Job summary

Hiab USA is seeking a service technician to perform preventive maintenance, repairs, and refurbishments on forklifts, knuckle boom cranes, loaders, liftgates, and related equipment at customer sites or Hiab locations, following manager instructions.

The role requires 5+ years in mechanical, hydraulic and electrical operations, diagnostic skills, owning tools, a valid driver’s license, and 100% travel. We offer a competitive benefits package and opportunities for growth.

Qualifications

• DOT Medical Card required within 1 year.
• Valid Driver's License required; limited violations considered.
• High School diploma or equivalent required.
• 5+ years of mechanical, hydraulic and electrical operations.
• Appropriate diagnostic and troubleshooting skills.
• Own tools required for the job.
• Familiarity with Hiab USA procedures and Workplace Instructions.
• This position requires 100% travel.

Responsibilities

• Inspect, service, troubleshoot equipment (forklifts, knuckle boom cranes, loaders, etc.) per manager's instructions.
• Follow safety rules, working practices and environmental requirements.
• Stay up to date with technical bulletins and complete courses when instructed.
• Respond to customer queries to maximize satisfaction and follow guidelines.
• Maintain records and submit daily reports as directed.
• Recognize sales opportunities and communicate to District Service Manager.
• Coach/tutor junior colleagues and trainees as necessary.
• Promote Hiab brand and follow Quality System rules.

Skills

DOT Medical Card

Valid Driver's License

Mechanical experience

Diagnostic & Troubleshooting

Own tools

100% travel

Education

High School diploma or equivalent

Tools

Own tools

Job description

Hiab USA is seeking a service technician to perform preventive maintenance, repairs, and refurbishments on forklifts, knuckle boom cranes, loaders, liftgates, and related equipment at customer sites or Hiab locations, following manager instructions.

The role requires 5+ years in mechanical, hydraulic and electrical operations, diagnostic skills, owning tools, a valid driver’s license, and 100% travel. We offer a competitive benefits package and opportunities for growth.