Field Service Technician - Travel-Heavy, Growth & 3K Sign-On

Hiab USA; Blue Ridge (VA); On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

Sign-on bonus

Comprehensive benefits

401k with company match

Personal time off and holidays

Tuition reimbursement

Referral program

Company cell phone, laptop and/or card

Job summary

Hiab USA is seeking a Field Service Technician to perform preventive maintenance and repairs on heavy equipment at customer sites nationwide. You will follow Hiab standards, safety rules, and document service actions.

The role requires 100% travel, strong diagnostic skills, and the ability to work independently while upholding our commitment to customer satisfaction and product reliability.

Qualifications

• DOT Medical Card within 1 year is required
• Valid Driver's License is required
• No more than one moving violation in the last year
• High School diploma or equivalent is required
• 5+ years of mechanical, hydraulic and electrical operations
• Appropriate diagnostic and troubleshooting skills
• Own tools required
• Know, understand and comply with Hiab USA procedures and Workplace Instructions
• This position requires 100% travel

Responsibilities

• Inspect, service and troubleshoot equipment (Forklifts, Knuckle Boom Cranes, Loaders, Liftgates, Hooklifts, Skiploaders and Hoists) per Manager instructions
• Follow safety rules and environmental requirements
• Stay up to date with technical developments via bulletins and courses when instructed
• Respond to customer queries to maximize satisfaction and follow Hiab guidelines
• Keep records, maintain documentation and submit daily reports as required
• Recognize sales opportunities and report to District Service Manager
• Coach/tutor junior colleagues and trainees as necessary
• Promote Hiab brand and follow Quality System

Skills

Mechanical operations

Hydraulic systems

Electrical systems

Diagnostic & troubleshooting

Own tools

Education

High School diploma or equivalent

Tools

Diagnostic tools

Job description

Hiab USA is seeking a Field Service Technician to perform preventive maintenance and repairs on heavy equipment at customer sites nationwide. You will follow Hiab standards, safety rules, and document service actions.

The role requires 100% travel, strong diagnostic skills, and the ability to work independently while upholding our commitment to customer satisfaction and product reliability.