Field Service Technician — Copiers & Office Tech

DEX Imaging Inc.; Monroe (LA); On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

Competitive pay

Paid training

Mileage reimbursement

Career growth opportunities

Team-oriented culture

Job summary

DEX Imaging in Monroe, LA is seeking a Field Service Technician to diagnose, troubleshoot, and repair office technology equipment, including copiers, printers, and multifunction devices. You will install and configure equipment at customer locations, provide excellent on-site support, and maintain accurate service records while managing your territory and schedule.

This role offers paid training and mileage reimbursement.

Qualifications

• Mechanical aptitude and troubleshooting ability.
• Strong customer service and communication skills.
• Basic computer and networking knowledge is a plus.
• Valid driver’s license with reliable transportation.

Responsibilities

• Diagnose, troubleshoot, and repair office technology equipment including copiers, printers, and multifunction devices.
• Perform preventative maintenance and routine service calls.
• Install and configure equipment at customer locations.
• Provide excellent customer support during onsite visits.
• Maintain accurate service records and communicate updates clearly.
• Manage assigned territory and service schedule efficiently.

Skills

Mechanical aptitude

Customer service

Time management

Communication skills

Basic computer networking

Job description

DEX Imaging in Monroe, LA is seeking a Field Service Technician to diagnose, troubleshoot, and repair office technology equipment, including copiers, printers, and multifunction devices. You will install and configure equipment at customer locations, provide excellent on-site support, and maintain accurate service records while managing your territory and schedule.

This role offers paid training and mileage reimbursement.