Field Service Technician - Client-Facing Shipping Equipment

Pitney Bowes

Michigan

On-site

USD 29,000 - 40,000

Full time

5 days ago
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Benefits offered by this job

PB Benefits
Wellbeing Programs

Job summary

Pitney Bowes is hiring a Field Service Technician to install, service, and upgrade shipping and mailing equipment for clients in the Monroe, MI area and beyond. You will troubleshoot hardware and software, train clients during installation, and travel frequently within a multi-zip code territory with significant windshield time. A valid driver’s license and ability to lift 55 lbs+ are required.

The role is Monday–Friday, 8:00 am–5:00 pm with overtime as needed. Sponsorship is not available.

Qualifications

  • Valid driver’s license with clean driving record.
  • Ability to lift 55 lbs+ with or without accommodation.
  • Travel within multi-zip code territory up to 80% windshield time.
  • Experience repairing/troubleshooting hardware and software.

Responsibilities

  • Install, service, and upgrade Pitney Bowes Shipping and Mailing equipment.
  • Support hardware and software solutions.
  • Troubleshoot and repair equipment to reduce client callbacks.
  • Train clients on Pitney Bowes equipment at installation.
  • Work in a 100% client-facing capacity as a Pitney Bowes representative.
  • Cover a multi-zip code territory with windshield time.
  • Use hand tools or small power tools for repairs, maintenance, and installations.
  • Maintain a safe and clean work environment.

Skills

Customer service
Field-based role
Mechanical repair
Electrical repair
Windows familiarity
PC networking
Safety conscious
Troubleshooting

Tools

Hand tools
Networking basics

Job description

Pitney Bowes is hiring a Field Service Technician to install, service, and upgrade shipping and mailing equipment for clients in the Monroe, MI area and beyond. You will troubleshoot hardware and software, train clients during installation, and travel frequently within a multi-zip code territory with significant windshield time. A valid driver’s license and ability to lift 55 lbs+ are required.

The role is Monday–Friday, 8:00 am–5:00 pm with overtime as needed. Sponsorship is not available.

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