Field Service Technician - Bozeman

Make Choteau Home; Bozeman (MT); On-site; USD 45,000 - 60,000; Full time

Benefits offered by this job

Eligible for profit sharing based on performance

Comprehensive benefits package

Training and development opportunities

Job summary

Make Choteau Home is looking for a Field Service Technician to repair machinery in Bozeman, Montana. The role requires excellent mechanical skills, customer service abilities, and valid work authorization to work in the U.S.

The technician will diagnose, repair, and maintain equipment while adhering to safety regulations and company procedures. Training and a comprehensive benefits package are included, facilitating growth within the organization.

Qualifications

• Candidates must have valid work authorization to work in the U.S.
• Ability to assemble and perform maintenance functions on equipment.
• Strong oral and written communication skills.

Responsibilities

• Diagnose, inspect, recondition, repair, assemble, and service equipment.
• Document machine information and repairs on work order.
• Maintain a clean work area and care for all shop tools.

Skills

Excellent mechanical skills

Strong computer skills

Excellent customer service skills

Strong organizational skills

Education

Graduation from related diesel technology program preferred

Tools

Trade-specific tooling, including hand and pneumatic tools

Job description

Description

Compensation & Benefits:

• Eligible for profit sharing which is based on department profitability and individual performance
• Comprehensive benefits package
• Training and development, as well as opportunities to grow within the organization

This individual will be responsible for the effective repair of machinery and components at high levels of quality. Their work must be completed in a safe, professional and timely manner. Based upon their level of expertise, the Field Service Technician may work under direct supervision. This individual must be able to perform quality work as efficiently and profitably as possible, work overtime and weekends on occasion.

Specific Duties Include:

• Diagnose, inspect, recondition, repair, assemble, and service equipment as assigned by the supervisor.
• Document machine information and repairs completed on work order, including parts and fluids used.
• Maintain a clean work area, as well as care for all shop tools, machines, and equipment.
• Identify and communicate solutions for customer service opportunities in the dealership’s area of responsibility.
• Maintain technical and product knowledge on all equipment sold within the dealerships area of responsibility.
• Follow all safety rules and regulations while performing work assignments and adhere to all policies and procedures as specified in company manuals and as directed in the employee handbook.
• Conduct self in the presence of customers and community so as to present a professional image of RDO Equipment Co.
• Proactively seek and participate in available company-sponsored training, in an effort to develop and advance knowledge base and skill set.
• Participate in all company/location driven communication efforts, including open book meetings, huddles, department meetings and other related efforts.
• Maintain a positive and professional working relationship with peers, management, and support resources, with a constant commitment to teamwork and exemplary customer service.
• Perform all other duties as assigned by management in a professional and efficient manner.

Job Requirements:

• Excellent mechanical skills
• Trade-specific tooling, including hand and pneumatic tools
• Strong computer skills
• Excellent customer service skills
• Ability to assemble and perform maintenance functions on equipment
• Strong oral and written communication skills
• Strong organizational skills
• Graduation from related diesel technology program preferred
• Candidates must have valid work authorization and be able to work in the U.S. without company sponsorship