Field Service Technician

RDO Equipment Co.; Great Falls (MT); On-site; USD 41,328 - 60,614; Full time

Benefits offered by this job

Up to $5,000 Sign-On Bonus

Competitive wages and profit-sharing

Tool reimbursement program

Comprehensive benefits package

Career path program

Job summary

RDO Equipment Co. is seeking a Field Service Technician in Great Falls, MT, to repair and provide support for heavy machinery. You will be responsible for diagnosing and fixing equipment issues, delivering outstanding customer service, and maintaining a safe working environment.

The role offers competitive wages starting at $30 - $44+ per hour, along with a sign-on bonus and benefits package. Ideal candidates have experience in diesel mechanics and strong communication skills.

Qualifications

• Experience in diesel mechanics preferred.
• Effective communication abilities, written or verbal.
• Able to work independently and collaboratively.
• Keen attention to detail.
• Valid work authorization in the U.S. without sponsorship.

Responsibilities

• Diagnose and repair equipment accurately and promptly in the field.
• Identify and resolve issues efficiently.
• Communicate clearly with customers and management during repairs.
• Follow safety guidelines at all times.
• Maintain a clean and efficient work environment.

Skills

Diesel mechanics experience

Effective communication

Ability to work independently

Attention to detail

Job description

Transform your independence into an exciting, high-impact career. Join the RDO Equipment Co. team as a Field Service Technician and take control of your professional journey. You’ll get to problem-solve, repair, and deliver outstanding support to customers firsthand — empowered by a team that truly values your initiative and champions your growth. If you’re ready to tackle challenges head-on, work solo with confidence, and make a real difference, we can’t wait to hear from you!

Up to $5,000 Sign-On Bonus for a Limited Time Only!

• Exclusive Offer for Experienced Diesel Technicians*
• Terms and Conditions Apply**

What's In It For You

• $30 - $44+ / hour
• Competitive wages and profit-sharing program to match your skills and experience.
• Tool reimbursement program.
• A comprehensive benefits package that supports your well-being. For more details and to view these offerings, visit RDO's benefits page.
• An opportunity to participate in a career path program that gives you autonomy to manage your own career.
• A company that lives by its core values: they’re not just words on a wall, they’re how we work, grow and lead. Learn more about our core values.

Why RDO?

When you join RDO Equipment Co., you’ll become part of an industry-leading team providing a world-class experience for customers who do vital work. We deal in iron from the world’s leading equipment and technology manufacturers, but we’re a people business first. RDO has grown from humble roots, guided by a family’s values, and shaped by the strengths, voices and entrepreneurism of our team members. Join RDO Equipment Co. in Great Falls, where you'll enter a team of people passionate about heavy construction machinery, parts and service. As one of our Mountain Construction stores, the Great Falls team supplies and services machinery from manufacturers like John Deere, Wirtgen and Topcon. In the Midwest, this machinery is vital to progress within industries like mining, construction and oil and gas. Join our team and make an impact on the Great Falls community and beyond.

What You Will Do

• Fix machinery skillfully: Diagnose and repair equipment accurately and promptly in the field or on the customer’s site.
• Use troubleshooting skills: Identify and resolve issues efficiently and independently.
• Deliver top-notch service to customers: Communicate clearly, respectfully, and in a timely manner with customers and management during the repair process.
• Prioritize safety at all times: Follow safety guidelines and procedures.
• Stay up-to-date with evolving technology: Take advantage of company and manufacturer-sponsored training to adapt to changes in technology and learn new skills.
• Keep your field truck tidy and organized: Maintain a clean and efficient work environment.
• For a complete list of duties and responsibilities, view the full job description here.

What You Will Need

• Experience in diesel mechanics preferred: Mechanical background or schooling in diesel mechanics.
• Effective communication abilities: Clear and concise, written or verbal, whether partnering directly with customers or within our team.
• Able to work independently and collaboratively: Work well independently and as part of a team.
• Keen attention to detail: Pay close attention to the specifics.
• Valid work authorization: Candidates must have valid work authorization and be able to work in the U.S. without company sponsorship.