Service Technician

RDO Truck Center; Grand Forks (ND); On-site; USD 34,000 - 55,000; Full time

Benefits offered by this job

Efficiency bonus program

Sign-on bonus

Training and development opportunities

Job summary

RDO Truck Centers in Grand Forks, ND is seeking a Service Technician to repair equipment to high quality standards. You will work safely, professionally and efficiently, with potential overtime.

Responsibilities include diagnosing, inspecting, repairing, documenting work, maintaining tools and area, and communicating solutions for service opportunities in the dealership's area. Qualifications include excellent mechanical skills, trade tooling, strong computer and communication skills, and valid

Qualifications

• Excellent mechanical skills and ability to diagnose and repair equipment.
• Trade-specific tooling including hand and pneumatic tools.
• Strong communication and customer service abilities.
• Graduation from a diesel technology program preferred.

Responsibilities

• Diagnose, inspect, recondition, repair, assemble and service equipment as directed.
• Document machine information and repairs on work orders with parts used.
• Maintain a clean work area and care for shop tools and equipment.
• Identify and communicate solutions for service opportunities.
• Follow safety rules and company policies; present a professional image.

Skills

Mechanical skills

Computer skills

Customer service

Communication

Organization

Education

Diesel technology program

Tools

Hand tools

Pneumatic tools

Job description

Locations

Showing 1 location

Grand Forks, ND 58203, USA

• -Service
• Full-Time
• Requisition #: SERVI018618

Description

This individual will be responsible for the effective repair of equipment and components at high levels of quality. Their work must be completed in a safe, professional and timely manner. Based upon their level of expertise, the Service Technician may work under direct supervision. This individual must be able to perform quality work as efficiently and profitably as possible, with potential for overtime work as well.

$25 - $40+/ hour

• Eligible for efficiency bonus program based on individual performance
• Sign-on Bonus available for qualified applicants.
• Training and development, as well as opportunities to grow within the organization

Specific Duties Include:

• Diagnose, inspect, recondition, repair, assemble, and service equipment as assigned by the supervisor.
• Document machine information and repairs completed on work order, including parts and fluids used.
• Maintain a clean work area, as well as care for all shop tools, machines, and equipment.
• Identify and communicate solutions for customer service opportunities in the dealership's area of responsibility
• Maintain technical and product knowledge on all equipment sold within the dealerships area of responsibility.
• Follow all safety rules and regulations while performing work assignments and adhere to all policies and procedures as specified in company manuals and as directed in the employee handbook.
• Conduct self in the presence of customers and community so as to present a professional image of RDO Truck Centers.
• Proactively seek and participate in available company-sponsored training, in an effort to develop and advance knowledge base and skill set.
• Participate in all company/location driven communication efforts, including open book meetings, huddles, department meetings and other related efforts.
• Maintain a positive and professional working relationship with peers, management, and support resources, with a constant commitment to teamwork and exemplary customer service.
• Perform all other duties as assigned by management in a professional and efficient manner.

Job Requirements:

• Excellent mechanical skills
• Trade-specific tooling, including hand and pneumatic tools
• Strong computer skills
• Excellent customer service skills
• Ability to assemble and perform maintenance functions on equipment
• Strong oral and written communication skills
• Strong organizational skills
• Graduation from related diesel technology program preferred
• Candidates must have valid work authorization and be able to work in the U.S. without company sponsorship

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.